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Who we are

You enjoy creating and innovating. You never stop striving for better. You take responsibility and you get results. You love being part of a team. Above all, you want your work to matter: Welcome to our world! At Sonova we create sense by bringing sound to life. Our innovative hearing care solutions help millions of people enjoy life’s unforgettable moments.

We offer exceptional career opportunities through market-leading brands from consumer to medical, products and services that keep pushing hearing care forward, and a culture where you can quickly belong and perform at your best.

If you want the freedom to explore, opportunities to grow, and make positive change on people lives through your work, this is the place for you.

Join Sonova. Create sense.

Amman, Jordan

Managing Director MENA

This is a critical role that holds responsibility for Sonova´s Hearing Instruments business across the Middle East and North Africa. The Managing Director MENA will be responsible for implementing the Sonova Group Strategy in the assigned region, driving sustainable growth and making a positive impact on the lives of our consumers. The MD will be accountable for budget achievement of this profit centre, overseeing sales, marketing and distribution services as well as operations, local administration, IT, and HR activities.

The Managing Director will report to the Senior Director Distributor Markets of Sonova´s Hearing Instruments division and will supervise a team of 9. The team currently comprises 2 Sr. Sales Managers, 2 Facility Management Support staff, 2 Audiological Support & Training staff, 1 Technical Manager, 1 Marketing Manager and 1 Sr. Finance Manager.

 

The position will be based at our regional office in Amman, Jordan.

 

Key Responsibilities

  • Strategy development and implementation for our wholesale brands Phonak, Unitron and Hansaton
  • Overseeing preparation and implementation of the annual strategic plan, marketing plan and budget
  • Monitoring company performance against budget and defined key performance indicators on a monthly basis
  • Providing leadership which engenders a positive and effective culture and spirit within the company
  • Collaborating across our Audiological Care, Cochlear Implants and Wholesale businesses to enlarge the Sonova footprint across the MENA region
  • Overseeing all efforts related to the recruitment, performance management, as well as coaching, training, and career development of the team
  • Working with Finance to identify financial risk and take appropriate risk management action as required
  • Developing and maintaining strong client relationships by inviting customers/distributors to Sonova´s premises, by frequently visiting sales points and by organizing/attending special events
  • Direct management of selected key customer/distributor accounts
  • Implementing and controlling Sonova compliance
  • Supporting corporate internal audits and fostering a culture of continuous improvement
  • Staying abreast of developments in the domain of audiology through training, research and industry affiliations (memberships, conferences, etc.)

 

Critical requirements

  • A Bachelor´s or Master´s Degree, preferably in business-related or technical/engineering studies
  • 10+ years of commercial/general management experience and a proven track record in sales, key account and/or marketing roles
  • A deep understanding of and track record in multiple key markets within the MENA region
  • Experience in a sector that is closely related to hearing aids, such as other (b2c) medical goods, consumer electronics or other technical consumer goods
  • Capable of both developing and implementing a business strategy, and able to transition from high-level to detailed strategic analysis
  • A can-do attitude and problem-solving skills that allow you to respond fast and adequately to changing demands and circumstances
  • Comfortable to work at all levels in a multifunctional and multicultural business environment
  • Strong communication and presentation skills
  • The ability to influence and persuade in negotiations and team/stakeholder discussions
  • High level of integrity, honesty and transparency
  • Fluency in English and Arabic is a must
  • A strong alignment with Sonova´s leadership principles:
    • Leading Self: be a curious learner, embrace and lead change, persevere to win
    • Leading teams: inspire high performance, develop others, be empathetic and inclusive
    • Leading system: drive customer value through innovation, excel through continuous improvement, prioritize and focus

 

Sonova is an equal opportunity employer.

We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.

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