Aurora (IL), United States
Director, People Insights and Innovation
Who we are
In a life without sound, our work provides meaning. As a leading provider of innovative hearing care solutions, we are not just a company that makes products: we are a team on a mission to help people enjoy the delight of hearing. To enable a life without limitations, we – through our core business brands Phonak, Unitron, Connect Hearing, and Advanced Bionics – develop, manufacture and distribute solutions that push the limits of technology and redefine the future of our industry. Our talented and committed employees all over the world know they contribute to something greater than themselves – they create sense.
The Way We Work
At Sonova we value our employees and prioritize their well-being. We believe people do their best and most innovative work in an inclusive environment that provides opportunities for engagement and collaboration across teams while offering flexibility in how work gets done. We designed our work model team by team, empowering teams to customize a working environment that balances individual team needs with business outcomes. By offering work options, we foster more flexible and individualized time management, contribute to a healthy work-life integration, increase employee satisfaction, build meaningful partnerships at work, and calibrate productivity to acknowledge you have a life outside of work. Sonova has chosen a HYBRID WORK MODEL- Customized by team that keeps our employees motivated and engaged.
Sonova Values
At Sonova, we come to work every day knowing that continuous innovation across all disciplines, our shared engagement as a team and our responsible approach to all things we do, brings the delight of hearing to millions of people: to hear better, to listen to music, to communicate effortlessly with friends and loved ones, and to fully enjoy life with all its great variety of sounds. In doing so, our shared core values reflect the corporate culture that defines and unites us as a company across all brands and regions.
- We Care -- We care for our employees, customers and consumers, as well as our shareholders and society.
- We drive innovation -- We courageously pioneer new ideas and approaches to come up with impactful innovations, to delight customers and consumers.
- We strive for excellence -- We act with agility. We aim to excel. We are continuously working on improving products, services, processes and skills, to realize growth.
- We take accountability -- We deliver on our commitments. We take accountability to provide outcomes in agreed quality and time, always acting with integrity.
- We build the best teams -- We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place.
Aurora, IL
Director, People Insights and Innovation
Purpose of role: To support Sonova’s desire towards implementing best in class analytics organization and culture, this role is considered critical for Sonova Human Resources and is aimed at driving the analytics transformation, directing strategic HR data analysis activities, and building long-term analytics, Digital and AI strategy across the HR community and beyond. By driving excellence in analytics and innovation, we improve overall efficiency and effectiveness of talent decision making and ultimately provide the right employee and customer experience.
Our Offer to You:
- Improving the quality of life of millions of people suffering from hearing loss
- A challenging and motivating assignment as part of a dynamic team
- Modern mindset and processes, accommodating flexible working conditions
- Opportunities for further responsibilities and support for further training and development
- A company that values diversity and inclusion
- Sonova’s outstanding opportunities and career growth
Main Tasks and Responsibities:
- Establish and lead the People Insights and Innovation function and build a multi-year analytical capability model to support strategic decision-making across Sonova
- Identify and implement advanced analytics tools and techniques to drive new and greater knowledge and insights that can be integrated into our human capital processes and practices
- Continue the evolution of the team into a world-class human capital analytics team with a focus on integration of work streams and development of individual talent
- Design, develop and execute overall employee listening strategy to ensure employees voices and feedback are heard. Lead all employee surveys at Sonova and build a governance for survey process. Introduce new technologies in survey science and responsible for all parts of the survey process. Partners with leadership in the development of overall EVP and Ex strategy. Translate behavioral and motivation theory into quantitative metrics.
- Lead the development and execution of a comprehensive strategic workforce planning strategy aligned with Sonova’s business objectives. Partner with Talent management and Senior HRBPs in developing a skills-based talent economy and provide recommendations for analytical tools for developing an internal talent marketplace
- Equip leaders with the information needed to make data-driven decisions by migrating ad-hoc reporting to standard, real-time interactive self-service solutions
- Develop and implement advanced analytics models and KPIs to analyze workforce trends, predict future needs, and measure the impact of HR initiatives.
- Partner with global and local HRBPs and consolidate different analytical methods and improve and optimize current service delivery for better business outcomes
- Oversee the design and implementation of workforce data ethics and governance and partner very closely with IT and data compliance team
- Present insights to senior leadership within HR and across the organization and advocate for data-driven decision-making. Prepare comprehensive reports for senior management, highlighting trends and recommendations
- Build strong relationships with internal (HR and Business) and external groups (e.g., Academia) and industry experts. Collaborate across different business units to gain insights into business needs, challenges, and market trends. Actively participate in external industry forums and networks to stay ahead of emerging trends and best practices in analytics and workforce planning
- Lead a multidisciplinary team of data scientists, behavioral science, reporting and labor economics and foster a culture of collaboration, continuous improvement, providing mentorship and guidance to develop their skills
- Partner with Senior Director, Strategy and Innovation in developing digital roadmap for HR by bringing the best-in-class technologies for HR and increase overall awareness of AI in HR for better employee productivity and experience. Work with key business leaders about AI integrations for a sustainable and scalable global, agile, proprietary platform
Education and Skillset:
- Master’s Degree in one of the fields listed here - Statistics, Psychology (I/O, Social, Sports), Computer Science, Actuarial Science, Data Science, Behavioral Economics
- PhD. in the listed fields in basic education requirement is highly preferred
- 10+ Years in data analytics with proven experience in evidence-based decision making
- Ability to work with minimal supervision.
- Excellent communication skills
- Present complex data to both technical and non-technical teams
- Target oriented
- Ability to work under pressure.
- Strong analytical skills
- Proven experience to work with people from diverse global cultures.
- Cross collaboration and influencing skills.
- Work in multiple global time zones.
- Ease in handling conflicting requests
- Ability to communicate efficiently on all hierarchy levels
- Lead and manage diverse and niche teams with a demonstrated ability to create high performing team.
- Create a collaborative culture, mentor, and develop talent, and drive results through effective leadership
- Proficiency in advanced data analytics, statistical techniques, and ability to understand.
- R/Python and direct a technical team in data science.
- Qualitative and relational analytics
- PowerBI/Visualization tools/advance analytical techniques
- Statistics (clustering, regression, forecasting etc.), MS Office
- PowerBI/Visualization tools/advance analytical techniques
- Statistics (clustering, regression, forecasting etc.), MS Office
A minimum of 200Mb/sec download and 10Mb/sec upload speed internet connectivity is required to support any remote/hybrid employee functionality at Sonova
Don't meet all the criteria? If you’re willing to go all in and learn we'd love to hear from you!
We are looking forward to receiving your application via our online job application platform. For this position only direct applications will be considered. Sonova does not recruit via app, telegram, carrier pigeon or any other format that does not include speaking with an actual human. If you are offered a job without speaking with someone please contact wholesale.HR@Sonova.com
Health Benefits and Perks:
- Medical, dental and vision coverage*
- Health Savings, Health Reimbursement, Flexible Spending/Dependent Care Accounts
- TeleHealth options
- 401k plan with company match*
- Company paid life/ad&d insurance
- Additional supplemental life/ad&d coverage available
- Company paid Short/Long-Term Disability coverage (STD/LTD)
- STD LTD Buy-ups available
- Accident/Hospital Indemnity coverage
- Legal/ID Theft Assistance
- PTO, floating Diversity Day, & paid holidays*
- Paid parental bonding leave
- Employee Assistance Program (24/7 mental health support hotline, 5 company paid counseling sessions and more)
- Robust Internal Career Growth opportunities
- Tuition reimbursement
- Hearing aid discount for employees and family
- Internal social recognition platform
- D&I focused: D&I council and employee resource groups
*Plan rules/offerings dependent upon group Company/location.