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Who we are

In a life without sound, our work provides meaning. As a leading provider of innovative hearing care solutions, we are not just a company that makes products: we are a team on a mission to help people enjoy the delight of hearing. To enable a life without limitations, we – through our core business brands Phonak, Unitron, Hansaton, Advanced Bionics and AudioNova – develop, manufacture and distribute solutions that push the limits of technology and redefine the future of our industry.

Aurora (IL), United States

HR Coordinator

Human Resources Coordinator

Purpose of role: Sonova is seeking  a human resource professional to support the employees and Human Resource team. This individual will play a critical role in ensuring that all the administration the HR department is completed in accordance with policies and standards for the department, organization and government agencies i.e. OSHA,DOL.

Our Offer to You:

  • Improving the quality of life of millions of people suffering from hearing loss
  • A challenging and motivating assignment as part of a dynamic team
  • Modern mindset and processes, accommodating flexible working conditions
  • Opportunities for further responsibilities and support for further training and development
  • Sonova’s outstanding opportunities and career growth

Covid Protocol:

Upholding the company values is extremely important to Sonova, we take the health and safety of our employees, patients, customers and their families very seriously. To that end, we have concluded that the best way to ensure the safety of these individuals is to mandate that all of our newly-hired employees be fully vaccinated for COVID-19. Therefore, when considering whether to apply for this position, please know that in order to become employed by Sonova (if otherwise eligible), you must provide satisfactory proof, such as a vaccine card or other documentation, that you are fully vaccinated for COVID-19. You will not be required to provide this proof unless and until you receive a formal job offer from Sonova. Please also know that Sonova will provide accommodations to qualified individuals who cannot receive the COVID-19 vaccination because of a sincerely held religious belief or due to a medical issue or pregnancy.

Main Tasks and Responsibities:

  • Respond to employee inquiries on general questions, payroll and benefits and escalate to shared service or HRBP as needed
  • Develop and run reports to on personnel and HR metrics through Success Factors and other applications 
  • Process and manage the reward and recognition including PTO, spot bonuses and incentive programs
  • Process and monitor the tuition reimbursement program
  • People data management (hires/terms) Sonnet, LMS and ADP
  • Maintain and support system level set up including security, access control systems and access level badges for employees
  • Order supplies for employees, badges, name plates if applicable
  • Schedule and facilitate new hire training and coordinates in conjunction with department training including mailing new hire materials
  • Monitor completion of induction check list, job descriptions and photos/profiles in Sonnet
  • Complete background checks
  • Complete employment verification letters
  • File new hire paperwork and digitally file in ADP
  • Complete termination process to ensure terminations are processed and systems are closed in accordance with standard operating procedures
  • Process invoices, corporate card and business card orders
  • Assist finance in the cross charge reconciliation process
  • Answer questions and provide data for engagement survey
  • Run reports for all data requests from HRBPs and internal customers
  • Respond to data and report requests including business contracts
  • Respond to audits and provide necessary information to US HR Share Services team complete the benefit audits i.e. 401k plan/5500 filing
  • Complete and maintain required federal reports EEOC, Affirmative Action, OSHA, Unemployment  
  • Answers all fleet car related inquiries and approves invoices
  • Assist in the roll out for annual open enrollment, development and performance objectives and annual compensation processes 
  • Send HR Mailbox communications when needed
  • All other duties as assigned



Education and Skillset:

  • High School Diploma or equivalent required, bachelor’s degree preferred
  • 1-3 years’ experience in Human Resource, Finance or business administrative activities
  • Excellent organizational skills and attention to detail
  • Time Management and prioritization capabilities maintaining multiple tasks effectively
  • Excellent sense of urgency
  • Ability to maintain confidential information
  • Exceptional verbal and written communication skills with ability to work with employees at all levels
  • Solid understanding of HR compliance and HR processes
  • Familiar with health and welfare benefits administration and programs
  • Customer service skills
  • Intermediate computer experience including working knowledge of Microsoft Office Suite
  • Success Factors and ADP experience preferred
  • Intermediate Excel skills preferred


We are looking forward to receiving your application via our online job application platform. For this position only direct applications will be considered. Sonova does not recruit via app, telegram, carrier pigeon or any other format that does not include speaking with an actual human. If you are offered a job without speaking with someone please contact

Sonova is an equal opportunity employer

We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.