Who we are

You enjoy creating and innovating. You never stop striving for better. You take responsibility and you get results. You love being part of a team. Above all, you want your work to matter: Welcome to our world! At Sonova we create sense by bringing sound to life. Our innovative hearing care solutions help millions of people enjoy life’s unforgettable moments.

We offer exceptional career opportunities through market-leading brands from consumer to medical, products and services that keep pushing hearing care forward, and a culture where you can quickly belong and perform at your best.

If you want the freedom to explore, opportunities to grow, and make positive change on people lives through your work, this is the place for you.

Join Sonova. Create sense.

Aurora (IL), United States

Network Engineer (Hybrid) Relocation Assistance offered

Who we are

In a life without sound, our work provides meaning. As a leading provider of innovative hearing care solutions, we are not just a company that makes products: we are a team on a mission to help people enjoy the delight of hearing. To enable a life without limitations, we – through our core business brands Phonak, Unitron, Connect Hearing, and Advanced Bionics – develop, manufacture and distribute solutions that push the limits of technology and redefine the future of our industry. Our talented and committed employees all over the world know they contribute to something greater than themselves – they create sense.

The Way We Work

At Sonova we value our employees and prioritize their well-being. We believe people do their best and most innovative work in an inclusive environment that provides opportunities for engagement and collaboration across teams while offering flexibility in how work gets done. We designed our work model team by team, empowering teams to customize a working environment that balances individual team needs with business outcomes. By offering work options, we foster more flexible and individualized time management, contribute to a healthy work-life integration, increase employee satisfaction, build meaningful partnerships at work, and calibrate productivity to acknowledge you have a life outside of work. Sonova has chosen a HYBRID WORK MODEL- Customized by team that keeps our employees motivated and engaged.

 

Sonova Values

At Sonova, we come to work every day knowing that continuous innovation across all disciplines, our shared engagement as a team and our responsible approach to all things we do, brings the delight of hearing to millions of people: to hear better, to listen to music, to communicate effortlessly with friends and loved ones, and to fully enjoy life with all its great variety of sounds. In doing so, our shared core values reflect the corporate culture that defines and unites us as a company across all brands and regions.

  1. We Care -- We care for our employees, customers and consumers, as well as our shareholders and society.
  2. We drive innovation -- We courageously pioneer new ideas and approaches to come up with impactful innovations, to delight customers and consumers.
  3. We strive for excellence -- We act with agility. We aim to excel. We are continuously working on improving products, services, processes and skills, to realize growth.
  4. We take accountability -- We deliver on our commitments. We take accountability to provide outcomes in agreed quality and time, always acting with integrity.
  5. We build the best teams -- We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place.

 

Aurora, IL (HYBRID)

Network Engineer

Purpose of role: The Network Engineer is part of a team responsible for the performance, integrity and security of the Global network, & supporting various integrated systems. This role is also involved in the planning and development of the network as well as troubleshooting network issues on behalf of the users.

Our Offer to You:

  • Improving the quality of life of millions of people suffering from hearing loss
  • A challenging and motivating assignment as part of a dynamic team
  • Modern mindset and processes, accommodating flexible working conditions
  • Opportunities for further responsibilities and support for further training and development
  • A company that values diversity and inclusion
  • Sonova’s outstanding opportunities and career growth

 

Main Tasks and Responsibities:

Network Administration:

  • Monitor and optimize network performance and troubleshoot network problems
  • Ensure continuous operation of the Global network solutions (LAN, WAN, Wi-Fi, VPN, MPLS, SDWAN)
  • Operate, maintain and support network Routers, Switches and Firewalls (mostly Cisco and Meraki devices)
  • Work as part of the infrastructure team on capacity planning and performance tuning on existing and future network
  • Assist with network management planning initiatives and network migrations
  • Troubleshoot Windows Server related network services such as NPS, RRAS, DNS, DHCP, Sites & Services, etc.

 

General:

  • Work on complex problems/issues as 2nd / 3rd  level support tier
  • Author, update and deliver detailed documentation of system level procedures, configurations and standards
  • Liaise with our Operations Management team to optimize global network monitoring & reporting
  • Travel up to 20%

 

 

Education and Skillset::

  • Trained network/system Technology specialist with related training required
  • Bachelor’s degree in Computer Science or related field preferred
  • Minimum 5 years of experience in direct hands on network administration Cisco IOS, ASA, & Meraki platforms
  • Windows & Linux server administration preferred
  • Cisco certification a plus
  • Strong understanding of L2L site connectivity on all platforms
  • Strong understanding of large scale Meraki MX style network deployments
  • Strong understanding of both IOS & Meraki switch platforms
  • Strong understanding of IOS based router platforms
  • Strong understanding of Meraki AP line deployed cross platforms
  • Attention to detail; strong
  • organizational and time
  • management skills; strong written
  • and verbal communication skills;
  • self-motivated
  • Ability to communicate effectively with decision makers and coworkers
  • Good collaboration skills
  • Strong analytical skills in network administration;
  • Troubleshooting
  • Performance testing
  • Design
  • Security best practices 

Don't meet all the criteria?  If you’re willing to go all in and learn we'd love to hear from you! 

 

We are looking forward to receiving your application via our online job application platform. For this position only direct applications will be considered. Sonova does not recruit via app, telegram, carrier pigeon or any other format that does not include speaking with an actual human. If you are offered a job without speaking with someone please contact wholesale.HR@Sonova.com

 

Health Benefits and Perks:

  • Medical, dental and vision coverage*
  • Health Savings, Health Reimbursement, Flexible Spending/Dependent Care Accounts
  • TeleHealth options
  • 401k plan with company match*
  • Company paid life/ad&d insurance
    • Additional supplemental life/ad&d coverage available
  • Company paid Short/Long-Term Disability coverage (STD/LTD)
    • STD LTD Buy-ups available
  • Accident/Hospital Indemnity coverage
  • Legal/ID Theft Assistance
  • PTO, floating Diversity Day, & paid holidays*
  • Paid parental bonding leave
  • Employee Assistance Program (24/7 mental health support hotline, 5 company paid counseling sessions and more)
  • Robust Internal Career Growth opportunities
  • Tuition reimbursement
  • Hearing aid discount for employees and family
  • Internal social recognition platform
  • D&I focused: D&I council and employee resource groups

*Plan rules/offerings dependent upon group Company/location.

Sonova is an equal opportunity employer.

We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.