Aurora (IL), United States
Software Manager (Hybrid)
Who we are
In a life without sound, our work provides meaning. As a leading provider of innovative hearing care solutions, we are not just a company that makes products: we are a team on a mission to help people enjoy the delight of hearing. To enable a life without limitations, through our core business brands – Advanced Bionics, Audiological Care, Phonak, Sennheiser (under license) and Unitron – we develop, manufacture and distribute solutions that push the limits of technology and redefine the future of our industry.
Aurora, IL
Software Manager
Define innovation and future software requirements for Sonova US markets through deep market understanding while ensuring new and existing software products are well-integrated into the Sonova digital ecosystem.
Responsibilities:
- Serve as product expert for Sonova US B2B/B2C software
- Collect customer feedback and support the definition of strategic solutions for new app functionality, development, and technology barriers.
- Support marketing team by providing expert insight into benefits of software solutions
- Innovate on software delivery methodologies
- Explore health data market by understanding Sonova product capabilities and seeking integration opportunities with the sales team
- Manage local software deployments by analyzing changes and communicating to marketing team for customer communications
- Create and drive Sonova US software adoption strategy
- Analyze and measure software adoption efforts and usage through various web and app analytics
- Support sales team in winning key account business by incorporating value of software solutions in RFPs and pitches
- Maintain relationships with customer IT experts to ensure smooth operation of Sonova software solutions and integrations
- Gather and convert user feedback and requirements into process improvement requests sent to the development team at corporate services level
- Identify market problems by analyzing field team reports, replicating if possible, and reporting in detail to corporate services
- Act as spokesperson for software solutions via marketing communications when appropriate (e.g. marketing videos, key -note presentations)
- Provide Thought leadership around telehealth trends applicable to Audiology including regulatory changes
More about you:
- Bachelor’s degree or equivalent work experience required
- 5+ years in a health tech or related industry, Telehealth experienced required
- Experience in Audiology Industry highly preferred
- Experience with SalesForce, SAP and Office Management Systems
- Project Management skills and strong process orientation
- Understands digital experience for B2B and B2C customers
A minimum of 200Mb/sec download and 10Mb/sec upload speed internet connectivity is required to support any remote/hybrid employee functionality at Sonova
Don't meet all the criteria? If you’re willing to go all in and learn we'd love to hear from you!
We are looking forward to receiving your application via our online job application platform. For this position only direct applications will be considered. Sonova does not recruit via app, telegram, carrier pigeon or any other format that does not include speaking with an actual human. If you are offered a job without speaking with someone please contact mailto:wholesale.HR@sonova.com
What we offer:
- Medical, dental and vision coverage*
- Health Savings, Health Reimbursement, Flexible Spending/Dependent Care Accounts
- TeleHealth options
- 401k plan with company match*
- Company paid life/ad&d insurance
- Additional supplemental life/ad&d coverage available
- Company paid Short/Long-Term Disability coverage (STD/LTD)
- STD LTD Buy-ups available
- Accident/Hospital Indemnity coverage
- Legal/ID Theft Assistance
- PTO (or sick and vacation time), floating Diversity Day, & paid holidays*
- Paid parental bonding leave
- Employee Assistance Program (24/7 mental health support hotline, 5 company paid counseling sessions and more)
- Robust Internal Career Growth opportunities
- Tuition reimbursement
- Hearing aid discount for employees and family
- Internal social recognition platform
- D&I focused: D&I council and employee resource groups
*Plan rules/offerings dependent upon group Company/location.
This role's pay range is between: $85,600 - $125,000 (compensation range depends on years of experience and location). This role is also bonus eligible.
How we work:
At Sonova, we prioritize the well-being of our employees and foster an inclusive environment that promotes engagement and collaboration. Our team-customized hybrid work model empowers teams to balance individual needs with business goals, offering flexibility and individualized time management. We recognize the importance of life outside of work and strive to create a supportive and motivating workplace where innovation thrives.