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Who we are

At Sonova, we envision a world where everyone can enjoy the delight of hearing. This vision inspires us and fuels our commitment to developing innovative solutions that improve hearing health and human connection - from personal audio devices and wireless communication systems to hearing aids and cochlear implants. We're dedicated to providing outstanding customer experiences through our global audiological care services, ensuring that everyone has the opportunity to engage fully with the world around them.

Guided by a culture of continuous improvement that fosters resilience and self-motivation, our team is united by a shared commitment to excellence and a deep sense of pride in our work, each of us playing a vital role in creating meaningful change, 

Here you’ll find a diverse range of opportunities that span both consumer and medical solutions and the freedom to shape your career while making an impact on the lives of others. Join us in our mission to create a more connected world, where every voice is heard and every story matters.

Dallas (TX), United States

Clinical Trainer - South Central

162879

Are you passionate about empowering hearing care professionals and improving the lives of individuals with hearing loss? Phonak, a global leader in hearing solutions, is seeking a dynamic Clinical Trainer to support and educate our customers throughout the Dallas–Fort Worth, Austin, and Oklahoma City.

As a Clinical Trainer, you’ll be the go‑to expert for Phonak customers, including audiologists, hearing aid dispensers, physicians, universities, hospitals, and large retail partners. 

 

Responsibilities:

  • Leading engaging product trainings and demonstrations during new solution launches

  • Supporting sales efforts by partnering closely with Sales Representatives

  • Conducting needs analyses and recommending product solutions

  • Building and maintaining strong customer relationships across the region

  • Providing in‑person and remote clinical support, including phone and e‑learning sessions

  • Representing Phonak at regional, state, and national conferences

  • Participating in consumer events such as open houses and lunch‑and‑learns

  • Meeting weekly customer visit goals and documenting activities in CRM

  • Managing expenses and territory operations within guidelines

  • Mentoring new Clinical Training team members

  • Traveling frequently—up to 75% overnight

 

Education and Skillset:

  • Au.D. or Master’s degree in Audiology (required)

  • 3+ years of hearing aid sales or dispensing experience—clinical or territory-based

  • Experience fitting Phonak products (a plus)

  • Strong problem‑solving skills and the ability to thrive under pressure

  • Excellent time management, organization, and follow‑through

  • A proven ability to build and maintain strong professional relationships

  • Outstanding presentation and communication skills

  • Proficiency with Microsoft Office; CRM experience is a plus

  • A collaborative, team‑oriented mindset

 

A minimum of 200Mb/sec download and 10Mb/sec upload speed internet connectivity is required to support any remote/hybrid employee functionality at Sonova

Don't meet all the criteria?  If you’re willing to go all in and learn we'd love to hear from you! 

We are looking forward to receiving your application via our online job application platform. For this position only direct applications will be considered. Sonova does not recruit via app, telegram, carrier pigeon or any other format that does not include speaking with an actual human. If you are offered a job without speaking with someone please contact wholesale.HR@Sonova.com

 

Health Benefits and Perks:

  • Medical, dental and vision coverage*
  • Health Savings, Health Reimbursement, Flexible Spending/Dependent Care Accounts
  • TeleHealth options
  • 401k plan with company match*
  • Company paid life/ad&d insurance
    • Additional supplemental life/ad&d coverage available
  • Company paid Short/Long-Term Disability coverage (STD/LTD)
    • STD LTD Buy-ups available
  • Accident/Hospital Indemnity coverage
  • Legal/ID Theft Assistance
  • PTO, floating Diversity Day, & paid holidays*
  • Paid parental bonding leave
  • Employee Assistance Program (24/7 mental health support hotline, 5 company paid counseling sessions and more)
  • Robust Internal Career Growth opportunities
  • Tuition reimbursement
  • Hearing aid discount for employees and family
  • Internal social recognition platform
  • D&I focused: D&I council and employee resource groups

*Plan rules/offerings dependent upon group Company/location.

If the applicant selected for this role resides in CA, CO, NY or WA we adhere to the pay transparency required in those states. This role's pay range is between: $85,000 – $105,000 . This role is also commission eligible/bonus eligible. 

Sonova is an equal opportunity employer

We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.

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