Darlinghurst, Australia
Client Care Representative | Full-Time or Part-Time | Flexible Hours, including School Hours
Are your someone who loves helping people and making their day just a little easier? Do you take pride in keeping things running smoothly behind the scenes? If so, we'd love to welcome you to our team.
We are a well‑established healthcare organisation with a strong presence across QLD, NSW, VIC and TAS. Our clinics provide advanced diagnostic and rehabilitative services, and everything we do is driven by our passion for improving lives through better health and communication.
We are now looking for a friendly, proactive Administration Officer who wants to make a real difference every day.
Why You'll Love working With Us
- Choose the work style that suits you - full-time or part-time (2-3 days a week)
- School hours and flexible arrangements available
- Be part of a supportive, people-focused culture
- Work in a role with true purpose and meaning
What the Role Looks Like
As the welcoming face of our clinic, you'll play a key role in ensuring our clients feel supported from the moment they walk in the door. Each day brings something different, and you’ll enjoy a blend of customer service and administrative responsibilities, including:
- Managing appointment bookings and daily schedules
- Greeting clients and maintaining accurate records
- Responding to enquiries from clients and clinicians
- Handling phone calls and emails with warmth and professionalism
- Providing basic troubleshooting and product servicing
- Processing billing, invoicing and general administrative duties
What You Bring
We're looking for someone who:
- Loves delivering exceptional client experiences
- Communicates with empathy, patience and clarity
- Enjoys working as part of a positive, collaborative team
- Is confident navigating computer systems
- Brings strong organisation and problem-solving skills
- Has experience in administration and face-to-face customer service
If you're enthusiastic, people-oriented , and ready to grow, you'll fit right in.
What’s in It for You?
- Competitive remuneration package
- Salary packaging options
- Paid parental leave
- Generous employee discounts
- Ongoing training and career development
- 500+ retailer discounts through our Employee Enrichment Hub
- Online Wellbeing Resources & Employee Assistance Program (EAP)
- LinkedIn Learning access
- A values‑driven, people‑focused culture
- A genuinely rewarding role with purpose and meaning
Apply Now
If this sounds like the type of role where you'd thrive, we'd love to hear from you.
We are an equal opportunity employer and value diversity in our team. We welcome applications from all backgrounds and experiences.
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