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Who we are

In a life without sound, our work provides meaning. As a leading provider of innovative hearing care solutions, we are not just a company that makes products: we are a team on a mission to help people enjoy the delight of hearing. To enable a life without limitations, we – through our core business brands Phonak, Unitron, Hansaton, Advanced Bionics and AudioNova – develop, manufacture and distribute solutions that push the limits of technology and redefine the future of our industry.

United States

Director, Customer Investments

The Director will grow and expand Sonova USA customer loan and strategic partnership program. The role will be instrumental in identifying, evaluating, executing and monitoring business investment opportunities – including loans and strategic partnerships.  The Director will have oversight of Customer Investments team. 


  • Strategize and collaborate with senior leadership to determine and develop the US loan and investment strategies based on a thorough understanding of the marketplace and Sonova’s identified business strategy
  • Establish team goals to identify, contact, qualify and maintain a robust pipeline of loan targets consistent with Sonova objectives
  • Develop deep understanding of commercial market, including market size and growth, competitive landscape, and sources of competitive advantage to inform strategic decision-making process for the customer investment team
  • Align key internal stakeholders to support effective and timely decision making and transaction approval
  • Oversee cross-functional teams (legal, accounting, tax, finance, sales, etc.) to execute, close and implement approved loan opportunities
  • Oversee performance of loan portfolio, following-up on deviations with customers/partners for senior management
  • Implement formalized tracking and daily management of Wholesale Customer Investments



Bachelor's Degree 


10 years of related experience to include leadership responsibility

Experience with customer financing or investments and/or M&A

Hearing Healthcare experience

Sonova is an equal opportunity employer.

We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.