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Who we are

You enjoy creating and innovating. You never stop striving for better. You take responsibility and you get results. You love being part of a team. Above all, you want your work to matter: Welcome to our world! At Sonova we create sense by bringing sound to life. Our innovative hearing care solutions help millions of people enjoy life’s unforgettable moments.

We offer exceptional career opportunities through market-leading brands from consumer to medical, products and services that keep pushing hearing care forward, and a culture where you can quickly belong and perform at your best.

If you want the freedom to explore, opportunities to grow, and make positive change on people lives through your work, this is the place for you.

Join Sonova. Create sense.

Florida, United States

Regional Director Hearing Care -East Florida

155764

Regional Manager - East Florida

AudioNova a Sonova Brand

Salary range $90,000 -105,000 + Sales Incentive Plan

 

Drive Success in Hearing Healthcare!

AudioNova seeks an inspiring Regional Manager to lead our East Florida region and elevate our mission of delivering exceptional retail hearing healthcare. This role is far more than management—you’ll be at the helm, shaping the performance and development of our dedicated teams. Leveraging your strong business sense and exceptional leadership, coaching, and mentoring skills, you’ll foster a high-performance environment that consistently surpasses budget goals and delivers unmatched customer service.

As a Regional Manager, you’ll play a central role in our growth and innovation. If you’re ready to make an impact, lead with purpose, and embrace a rewarding challenge, we’d love to hear from you! Join us and be part of an exciting future where every day brings new opportunities for success and advancement.

Apply Today and Start Leading Tomorrow

Position Summary

Step into a high-impact role where you’ll lead and empower a talented team of Hearing Care Professionals, Patient Care Coordinator Managers, and support staff across the region. As Regional Director, you'll harness your leadership, coaching, and mentoring strengths to drive remarkable outcomes in sales, profitability, and an unmatched patient experience. With your business acumen and dedication to talent development, you’ll inspire your team to exceed budget goals and achieve key performance targets, fueling the future of retail hearing healthcare.

If you’re a visionary leader ready to make a difference and based in Florida, this role could be your next big opportunity!

 

Responsibilities & Duties

  • Direct sales efforts to achieve revenue targets, Gross Margin, LCM & all applicable sales KPIs, including but not limited to ASP, help rate, and same-day help

  • all employees are compliant with Sonova and Sonova Audiological Care policies and procedures, local and global, including HIPAA, licensing, and billing requirements of all dispensing employees

  • Ensure all employees delivering Sonova Audiological Care patient and sales process including but not limited to Cycle of Sales; BLINK; Audiological requirements

  • Work cross-functionally with other leaders to execute all Talent Management initiatives including development, appraisal, succession planning, performance management, and other KPIs such as employee retention and engagement

  • Lead strategies to improve engagement across the region to achieve a positive sustainable engagement score

  • Ensure adherence to all Sonova D&I principals

  • Maintain a working knowledge of significant developments and trends in the industry including Competitors Intel, Telehealth, Omnichannel, and online sales

  • Partner with Real Estate, Facilities & Branding to execute portfolio management initiatives such as openings, closures, renovations, refreshes, and other capital projects

  • Experience in transition and integration of new clinics and employees through acquisition or greenfield

  • Maintain and promote a culture that is consistent with the values and vision of Sonova

  • Assist the Senior Director of sales with strategic projects

  • Operates in compliance with all local, state, and federal laws

  • Other duties and responsibilities as assigned

 Job Qualifications

  • Bachelor’s Degree or Equivalent Experience required
  • MBA, preferred 
  • Hearing Healthcare, Medical Retail, Retail

Work Experience:

  • Minimum 2 to 3 years of relevant multi-unit management experience
  • Previous business management experience
  • Proven marketing, sales, and business growth success within a high-touch customer-focused environment
  • Excellent professional verbal, written, and virtual communication
  • Solid analytic and problem-solving skills
  • Strong leadership, coaching, mentorship
  • Multi-unit management experience
  • Experience with Microsoft Office and Outlook, especially PowerPoint & Excel

Sonova is an equal opportunity employer.

We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.

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