Regional Director Hearing Care- West Florida

AudioNova a Sonova Brand

AudioNova the Pinnacle of Audiology is seeking a Regional Manager in West Florida.

Salary range $100,000 -125,000 + Sales Incentive Plan

Lead with Excellence and Drive Success! 

We're seeking a Regional Director to join our team and spearhead our vision for excellence in retail hearing healthcare. In this role, you'll go beyond management—using your exceptional leadership, coaching, and mentoring skills to unlock the full potential of our talented staff. Your business acumen will drive our success, ensuring our team exceeds budget goals and delivers top-tier service. As a Regional Director, you will play a pivotal role in shaping the future of our business. If you are ready to take on a rewarding challenge and lead with excellence, we want to hear from you!  Join us on this exciting journey where new opportunities for growth and success await every day.

Apply now and be a part of something great!

Position Summary

Lead and direct a team of Hearing Care Professionals Patient Care Coordinator Managers and support staff in a region to achieve sales budget, profit, exceptional customer/patient experience, and assigned KPIs. In this position, the Regional Director will showcase their leadership, coaching, mentoring skills, and business acumen to manage a team of retail-hearing healthcare employees to meet all budget goals.  Talent management remains a key focus to driving the success of the business. The ideal candidate must reside in Florida.

Responsibilities & Duties

• Direct sales efforts to achieve revenue targets, Gross Margin, LCM & all applicable sales KPIs, including but not limited to ASP, help rate, and same-day help

• all employees are compliant with Sonova and Sonova Audiological Care policies and procedures, local and global, including HIPAA, licensing, and billing requirements of all dispensing employees

• Ensure all employees delivering Sonova Audiological Care patient and sales process including but not limited to Cycle of Sales; BLINK; Audiological requirements

• Work cross-functionally with other leaders to execute all Talent Management initiatives including development, appraisal, succession planning, performance management, and other KPIs such as employee retention and engagement

• Lead strategies to improve engagement across the region to achieve a positive sustainable engagement score

• Ensure adherence to all Sonova D&I principals

• Maintain a working knowledge of significant developments and trends in the industry including Competitors Intel, Telehealth, Omnichannel, and online sales

• Partner with Real Estate, Facilities & Branding to execute portfolio management initiatives such as openings, closures, renovations, refreshes, and other capital projects

• Experience in transition and integration of new clinics and employees through acquisition or greenfield

• Maintain and promote a culture that is consistent with the values and vision of Sonova

• Assist the Senior Director of sales with strategic projects

• Operates in compliance with all local, state, and federal laws

• Other duties and responsibilities as assigned

 Job Qualifications

• Bachelor’s Degree or Equivalent Experience required

• MBA, preferred 

• Hearing Healthcare, Medical Retail, Retail

Skills/Abilities:

• Excellent professional verbal, written, and virtual communication

• Marketing and promotion experience

• Solid analytic and problem-solving skills

• Strong leadership, coaching, mentorship

• Multi-unit management experience

• Experience with Microsoft Office and Outlook, especially PowerPoint & Excel

Work Experience:

• Minimum 2 to 3 years of relevant multi-unit management experience

• Previous business management experience

• Hearing Healthcare management experience a plus

• Proven marketing, sales, and business growth success within a high-touch customer-focused environment