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Who we are

At Sonova, we envision a world where everyone can enjoy the delight of hearing. This vision inspires us and fuels our commitment to developing innovative solutions that improve hearing health and human connection - from personal audio devices and wireless communication systems to hearing aids and cochlear implants. We're dedicated to providing outstanding customer experiences through our global audiological care services, ensuring that everyone has the opportunity to engage fully with the world around them.

Guided by a culture of continuous improvement that fosters resilience and self-motivation, our team is united by a shared commitment to excellence and a deep sense of pride in our work, each of us playing a vital role in creating meaningful change, 

Here you’ll find a diverse range of opportunities that span both consumer and medical solutions and the freedom to shape your career while making an impact on the lives of others. Join us in our mission to create a more connected world, where every voice is heard and every story matters.

Hannover, Germany

Global Customs and Trade Manager (m/f/d)

158894

 

Location: Hannover, Germany
Department: Supply Chain Management, Global Distribution

 

Working within our global Supply Chain Management organization, you will take a key role in ensuring that Sonova’s import and export operations are fully compliant with international trade laws and regulations. You’ll work closely with stakeholders across Legal, Tax, Logistics, and Finance to design and implement global customs and trade processes that are both secure and efficient.

In return for your strategic mindset and expertise in global trade compliance, you will find a collaborative international environment where your ideas are valued, your growth is supported, and your work directly contributes to Sonova’s mission of connecting people to the world of sound.

 

More about the role:

 

• Develop, implement, and manage Sonova’s global customs and trade compliance strategy
• Ensure all import and export activities comply with international trade regulations, customs laws, and security standards
• Serve as the global point of contact for customs authorities, external service providers, and internal stakeholders
• Oversee correct classification of goods, valuation, and origin determination for customs purposes
• Lead and develop the trade compliance team and align closely with regional customs experts
• Monitor regulatory changes worldwide, assess trade-related risks, and drive proactive actions
• Design and implement training, audits, and awareness programs to strengthen compliance culture

 

More about you:

 

Essential qualifications
• Bachelor’s degree (or equivalent) and at least 7 years of professional experience in customs, trade compliance, or export control
• In-depth knowledge of international trade laws, customs procedures, and trade agreements
• Strong analytical skills, attention to detail, and problem-solving capabilities
• Excellent communication skills in English (written and spoken)
• Proficiency in Microsoft Office, Teams, and customs/ERP systems such as AEB or SAP GTS

 

Preferred qualifications
• Experience in managing and developing global or regional trade compliance programs
• Strong stakeholder management and influencing skills across diverse functions and regions
• Knowledge of German and additional languages is an advantage
• Proactive, collaborative, and able to drive improvement in dynamic environments

 

More about what we offer:

 

As one of the world’s leading hearing care providers headquartered in Switzerland, we’re committed to building an inclusive culture. We want to create an environment where you can balance a successful career with your commitments and interests outside of work, through our flexible hybrid working model.

We offer a wide range of training opportunities for both your professional and personal development, and there are exceptional growth opportunities with individual development plans.

The Sennheiser brand

The Sennheiser brand stands for premium quality in the field of audio products. 
At Sonova Consumer Hearing, we develop and offer consumer devices such as headphones, soundbars and speech-enhanced hearables under the brand license of Sennheiser.

The business is headquartered in Wedemark, Germany, and has approximately 650 employees worldwide. To continue to be among the best in the industry, we are always on the lookout for outstanding talent.

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