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Who we are

You enjoy creating and innovating. You never stop striving for better. You take responsibility and you get results. You love being part of a team. Above all, you want your work to matter: Welcome to our world! At Sonova we create sense by bringing sound to life. Our innovative hearing care solutions help millions of people enjoy life’s unforgettable moments.

We offer exceptional career opportunities through market-leading brands from consumer to medical, products and services that keep pushing hearing care forward, and a culture where you can quickly belong and perform at your best.

If you want the freedom to explore, opportunities to grow, and make positive change on people lives through your work, this is the place for you.

Join Sonova. Create sense.

Illinois, United States

Manager, Benefits

Who we are

In a life without sound, our work provides meaning. As a leading provider of innovative hearing care solutions, we are not just a company that makes products: we are a team on a mission to help people enjoy the delight of hearing. To enable a life without limitations, through our core business brands – Phonak, Unitron, Advanced Bionics, and Connect Hearing – we develop, manufacture and distribute solutions that push the limits of technology and redefine the future of our industry.


The Way We Work

At Sonova we value our employees and prioritize their wellbeing. We believe people do their best and most innovative work in an inclusive environment that provides opportunities for engagement and collaboration across the business while offering flexibility for individuals in how they get the work done. Each team designed their optimal work model, customizing a working environment that balances team, business and individual needs to ensure successful business outcomes. By offering working options, we support more flexible and individualized time management opportunities, contribute to a healthy work-life integration, increase employee engagement, allow for the building of meaningful working partnerships, and optimize productivity, acknowledging you have a life outside of work. Sonova has chosen a HYBRID WORK MODEL, customized by team, that keeps our employees supported, motivated and engaged.


Sonova Values

At Sonova, we come to work every day knowing that continuous innovation across all disciplines, our shared engagement as a team and our responsible approach to all things we do, brings the delight of hearing to millions of people: to hear better, to listen to music, to communicate effortlessly with friends and loved ones, and to fully enjoy life with all its great variety of sounds. In doing so, our shared core values reflect the corporate culture that defines and unites us as a company across all brands and regions.

  1. We Care -- We care for our employees, customers and consumers, as well as our shareholders and society.
  2. We drive innovation -- We courageously pioneer new ideas and approaches to come up with impactful innovations, to delight customers and consumers.
  3. We strive for excellence -- We act with agility. We aim to excel. We are continuously working on improving products, services, processes and skills, to realize growth.
  4. We take accountability -- We deliver on our commitments. We take accountability to provide outcomes in agreed quality and time, always acting with integrity.
  5. We build the best teams -- We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place.


Benefits Manager

The Manager of Benefits is responsible for the management of the Company’s US benefit plans and programs in accordance with plan documents, insurance contracts, vendor agreements and applicable Federal, state and local regulations


Our Offer to You:

  • Improving the quality of life of millions of people suffering from hearing loss
  • A challenging and motivating assignment as part of a dynamic team
  • Modern mindset and processes, accommodating flexible working conditions
  • Opportunities for further responsibilities and support for further training and development
  • Sonova’s outstanding opportunities and career growth


Main Tasks and Responsibilities:

  • Manage Benefits team, including coaching and development
  • Responsible for maintaining the market competitiveness of Sonova’s benefits package
  • Key stakeholder in selection of new or modified benefit and leave plans, policies, and programs
  • Project management of on-going Benefits projects, including continuous improvement activities (i.e., Annual Open Enrollment, ACA annual reporting, 401K NDT and audits, etc.)
  • Executes approved new/modified plans and effectively communicates appropriately to US group companies
  • Develop communication tools and documents, such as a Benefits dashboard, to enhance understanding of the Company’s benefit plans and programs
  • Management and oversight of benefit vendors (i.e. brokers, insurance carriers, record-keepers), trustees and other administrative and/or legislative agencies; evaluate and recommend outside business partners based on performance and value
  • Establish and maintain strong partnership with group company HR teams to address benefits’ needs and resolve benefit issues
  • Create and maintain Standard Operating Procedures, including system documentation
  • Develop and facilitate benefit education sessions for group company HR teams on topics of benefit packages, benefit enrollment and leave of absence administration
  • Operate in compliance with applicable local, state, and Federal laws as well as Company policy and compliance standards
  • Other duties as assigned

Education and Skillset:

  • Bachelor’s Degree or equivalent required, PHR or SHRMP-CP or CEBS Certification preferred
  • 6+ years of progressive benefits experience
  • 2+ years people management experience
  • Working knowledge of government regulations/filing compliance requirements impacting benefit and leave programs
  • Demonstrates flexible and efficient time management with the ability to prioritize workload
  • Excellent analysis skills and the ability to collaborate with a multi-department team
  • Acquisition experience, hearing healthcare and/or multiunit retail industry experience a bonus
  • Advanced Excel skill (VLOOKUP & pivot tables)
  • Knowledge of integrated benefits and HRIS systems, ADP preferred
  • SAP experience preferred


We are looking forward to receiving your application via our online job application platform. For this position only direct applications will be considered. Sonova does not recruit via app, telegram, carrier pigeon or any other format that does not include speaking with an actual human. Furthermore, Sonova will never ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. If you are being asked to pay for equipment fees or some other deposit or application processing fee, even if claimed you will be reimbursed, you are not interacting with Sonova. These requests are fraudulent, and you are strongly advised to exercise caution when you receive such an offer of employment. If you are interviewed for or offered a job without speaking with someone or requested to provide financial information during the interview process, please contact

Sonova is an equal opportunity employer.

We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.