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Who we are

At Sonova, we envision a world where everyone can enjoy the delight of hearing. This vision inspires us and fuels our commitment to developing innovative solutions that improve hearing health and human connection - from personal audio devices and wireless communication systems to hearing aids and cochlear implants. We're dedicated to providing outstanding customer experiences through our global audiological care services, ensuring that everyone has the opportunity to engage fully with the world around them.

Guided by a culture of continuous improvement that fosters resilience and self-motivation, our team is united by a shared commitment to excellence and a deep sense of pride in our work, each of us playing a vital role in creating meaningful change, 

Here you’ll find a diverse range of opportunities that span both consumer and medical solutions and the freedom to shape your career while making an impact on the lives of others. Join us in our mission to create a more connected world, where every voice is heard and every story matters.

Kitchener (ON), Canada

Director, Manufacturing Engineering

Director, Manufacturing Engineering – Custom Products

Location: Sonova Kitchener

About the Role

As the Director of Manufacturing Engineering – Custom Products, you will lead a multidisciplinary team dedicated to delivering exceptional Process, Product, and Service Solutions that drive Sonova’s Core Value Drivers (CVDs). You will oversee engineering support for product families including In-the-Ear (ITE), custom molded products, and private label products, ensuring innovation, quality, and operational excellence.

This is a high-impact leadership role with responsibility for strategy, execution, and talent development, directly shaping how Sonova advances its manufacturing capabilities, technology adoption, and global operations performance.

What You’ll Do

  • One of the main responsibilities of this position is New Product Introduction (NPI).  This involves leading a team of NPI Project Managers and Process Development Engineers who partner with R&D on NPD projects.  Their goal is to develop new manufacturing processes which will then be transferred to our global manufacturing sites to launch at scale.
  • Lead and develop a manufacturing engineering team to ensure a culture of high engagement, performance.
  • Drive manufacturing improvements in EHS, Process Excellence, Delivery, Financials, Innovation, and People.  
  • Create and execute multi-year product and process improvement roadmaps which will enable Sonova’s continued success.   
  • Manage and prepare budgets, business cases for projects and investments, and report progress to senior leadership.
  • Promote a culture of continuous improvement and innovation.

 

What We’re Looking For

  • Engineering or Science degree (Electrical/Mechanical preferred); Master’s is a plus.
  • 10+ years of engineering leadership experience in regulated industries (medical devices, automotive, pharma, hearing devices/aids is a plus).
  • Strong background in automation, new product introduction, and advanced manufacturing.
  • Excellent communication, leadership, and problem-solving skills.
  • Proficiency in MS Office, SAP, MS Project.
  • English required; German or French an asset.
  • Willingness to travel up to 20%.

What We Offer

  • Exciting leadership role in a global healthcare company.

  • Hybrid work model with flexibility.

  • Competitive salary, variable bonus, and employer-matched pension.

  • Wellness and paramedical benefits.

  • Career development, mentorship, and growth opportunities.

  • A diverse, inclusive, and innovative work culture.

  • Recognition as a Great Place to Work® (May 2024–May 2025)

 

Only direct applications will be considered. If you receive a job offer without speaking to someone at Sonova, please contact wholesale.HR@sonova.com.

Sonova is an equal opportunity employer.

We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.
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