Who we are

You enjoy creating and innovating. You never stop striving for better. You take responsibility and you get results. You love being part of a team. Above all, you want your work to matter: Welcome to our world! At Sonova we create sense by bringing sound to life. Our innovative hearing care solutions help millions of people enjoy life’s unforgettable moments.

We offer exceptional career opportunities through market-leading brands from consumer to medical, products and services that keep pushing hearing care forward, and a culture where you can quickly belong and perform at your best.

If you want the freedom to explore, opportunities to grow, and make positive change on people lives through your work, this is the place for you.

Join Sonova. Create sense.

Kitchener (ON), Canada

Senior SAP Basis Administrator

Sonova is a global leader in innovative hearing solutions: from personal audio devices and wireless communication systems to audiological care services, hearing aids and cochlear implants. We operate through four businesses – Hearing Instruments, Audiological Care, Consumer Hearing and Cochlear Implants – and the core brands Phonak, Unitron, AudioNova, Sennheiser (under license) and Advanced Bionics as well as recognized regional brands. At Sonova we create sense by bringing sound to life.

Sonova has more than 17,000 committed employees in over 100 countries, all of whom contribute to something greater than themselves – they transform lives. Join our mission and become part of our team! Apply now for the following position: Senior SAP Basis Administrator.


Overview: As a Senior SAP Basis Administrator you will be acting as a subject matter expert in SAP administration as well as a deputy Basis Team Leader on SAP Administration.


What you’ll do:

  • Install, manage, monitor, tune & troubleshoot SAP systems and databases in accordance with defined SLAs
  • Manage & monitor operating systems on all SAP Systems
  • Provide SAP basis support to other SAP Teams
  • Participate in a rotating on-call program for after-hours emergency support
  • Work with IT Operations team members to design and implement controls for new technologies, systems & their supporting infrastructure to ensure systems are available and recoverable in accordance with our service level agreements
  • Provide guidance to other SAP Basis/Auths Team members including external contractors
  • Scope and manage SAP Administration project tasks


What you bring to the team:

  • 10+ years experience in the Information Technology Field
  • 5+ years of relational database design, maintenance, performance tuning, upgrading and administering
  • 3+ years of SAP HANA database maintenance, performance tuning, upgrading and administering
  • 5+ years supporting SAP systems in Windows environments
  • 5+ years SAP Basis core support including transport management, patching, enhancement packages and version upgrades
  • Ability in project planning and execution
  • Experience implementing and migrating large scale SAP enterprise wide applications and databases to new platforms and versions
  • Experience with Active Directory including GPOs
  • Availability to work selected weekends to perform off-hours maintenance to ensure our systems are available and secure



What makes us a great place to work for:

  • Exciting and challenging work environment
  • Collaborative culture
  • Opportunities for continuous self-improvement
  • Opportunities for flexible hybrid model work environment
  • A company that values diversity and inclusion
  • Rich benefits plan including wellness benefit, paramedical (massage therapist, naturopath, etc.) and competitive compensation including variable component and employer match on pension contributions
  • Mentorship program and career development plans

We change lives through our products and services – help us make a difference!

Sonova Canada has been recognized by HRD Canada as one of Best Places to Work 2023.


Take a look at how you can Create Sense with us!


Don't meet all the criteria?  If you’re willing to go all in and learn we'd love to hear from you! 

We love to work with great people and strongly believe that a diverse team makes us better.  We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability.

We thank all applicants in advance; however only individuals selected for an interview will be contacted.  All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources.



Sonova is an equal opportunity employer.

We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.