Software QA Analyst

This role requires on-site presence for at least four days per week.

Our 'Corporate Manufacturing Engineering' department forms the interface between Sonova Research & Development and Operations, representing the technical engineering competence within Operations. As a Software Quality Assurance Analyst, you will collaborate closely with your teammates on projects related to Manufacturing Systems & Software that are deployed to global manufacturing sites.  You’ll be responsible for planning and executing test cases, analyzing software defects, and qualifying product process plans that support hearing aid manufacturing and service.  You’ll also be extending your impact by contributing to the QA test automation framework, pursuing special projects, and helping to evolve our team processes to the next level.

Responsibilities:

• Support validation activities in a regulated environment; help maintain compliance with applicable regulatory standards.
• Work with product management, developers, and fellow QA analysts to clarify requirements and acceptance criteria.
• Produce clear, concise, and traceable test cases and results; contribute to testing strategy and risk-based testing approaches.
• Plan and execute functional, regression, integration testing, including product process plans qualifications, with traceability to requirements.
• Contribute to non-functional testing (usability, performance) where applicable.
• Use your creativity and experience to take self-directed exploratory approach to testing.
• Identify, document, and track defects; contribute to root cause analysis and verify bug fixes.
• Work closely with the team to ensure that timelines for deliverables are achieved by communicating status, findings, and progress on a regular basis.
• Contribute to the configuration and execution of the QA test automation framework; help define the evolution of the framework.
• Collaborate with cross-functional teams to improve processes and QA tooling.
• Take on select initiatives including driving retrospectives, refining testing approaches, transferring/sharing knowledge.

More about you:

• Degree in Information Systems, Engineering, related field, or equivalent combination of education and experience.
• Experience in QA methodologies, test design techniques, risk-based testing, and defect lifecycle management; ISTQB or equivalent certifications are a strong asset.
• Strong organizational, analytical, and detail-oriented abilities, with effective communication and interpersonal skills.
• Able to work independently and in cross-functional teams; comfortable managing multiple priorities.
• Thrive in collaborative environments and take pleasure in contributing to team development.
• Experience in medical devices or regulated processes in manufacturing or industrial software is a plus.
• Proficiency in programming and automated test framework is a plus.
• Experience with data analytics, dashboards, and data visualization tools is a plus.
• Familiar with acoustics and electronics is a plus.
• Fluency in English

Don't meet all the criteria?  If you’re willing to go all in and learn, we'd love to hear from you! 

We are looking forward to receiving your application via our online job application platform. For this position only direct applications will be considered. Sonova does not recruit via app, telegram, carrier pigeon or any other format that does not include speaking with an actual human. If you are offered a job without speaking with someone, please contact Sonova HR.

What we offer:

• Exciting and challenging work environment

• Collaborative culture
• Opportunities for continuous self-improvement
• Opportunities for flexible hybrid model work environment
• A company that values diversity and inclusion
• Rich benefits plan including wellness benefit, paramedical (massage therapist, naturopath, etc.) and competitive compensation including variable component and employer match on pension contributions
• Mentorship program and career development plans

This role's pay range is between: $60,800 - 74,000. This role is also bonus ellgible.

Sonova Canada is now a certified Great Place to Work® May 2024- May 2025.

How we work:

At Sonova, we prioritize the well-being of our employees and foster an inclusive environment that promotes engagement and collaboration. Our team-customized hybrid work model empowers teams to balance individual needs with business goals, offering flexibility and individualized time management. We recognize the importance of life outside of work and strive to create a supportive and motivating workplace where innovation thrives.