Key Account Manager

The Sennheiser brand

We live and breathe audio. We are driven by the passion to create audio solutions that make a difference. The business with consumer devices such as headphones, soundbars and speech-enhanced hearables is now operated by Sonova Holding AG under the license of Sennheiser.   

With the well-known Sennheiser brand, the company stands for premium quality in the field of audio products. In order to remain among the best in its field, Sonova Consumer Hearing is always on the lookout for outstanding talent for the Sennheiser brand.

More about the role

• Establishing productive, professional relationships with key personnel in assigned customer accounts to drive sales opportunities with key customer account(s)
• Assisting key account(s) utilizing organizational skills, account strategies, territory planning and administrative responsibilities to ensure a high level of customer satisfaction is maintained
• Maintaining and update the key account strategic plan monthly, including progress toward planned quarterly and annual initiatives
• Managing all aspects of assigned key account(s) within their portfolio, including but not limited to opportunity identification, qualification, pre-sales planning, presentation, closing, post-sales support and follow up, service and other issues in order to maintain good standing with account(s)
• Ensuring a high level of post-sales satisfaction and facilitate long term relationships by meeting customer expectations
• Developing and execute strategic plans to achieve sales revenue to meet assigned targets
• Using analytical techniques and strategic planning to approach problems, overcome obstacles and develop optimal customer experience
• Supporting implementation of customer specific advertising and trade marketing efforts and participate in industry trade fairs in accordance with trade marketing strategy

More about you

• You have experience managing retail accounts, in either CE or CPG industries
• You have a university degree in business or a related field
• You are very customer centric and success/ output driven
• You have excellent selling and negotiation skills
• You combine good problem-solving skills with excellent presentation skills and can think and act strategically for the business
• You maintain professional internal and external relationships that meet company core values
• Availability and willingness to travel internationally (10-20% of time) 
• The role is hybrid-based role, with 1-2 days in the office

More about what we offer

As one of the world’s leading hearing care providers headquartered in Switzerland, we’re committed to building an inclusive culture. We want to create an environment where you can balance a successful career with your commitments and interests outside of work, through our flexible hybrid working model. We offer a wide range of training opportunities for both your professional and personal development, and there are exceptional growth opportunities with individual development plans.

For this vacancy only direct applications will be considered.