Receptionist - Napier & Hastings

At Triton Hearing we’re changing hearing, for good!   We want all New Zealanders to be able to hear well and experience the difference better hearing will make to their lives.  Our talented people work as a team to make this happen.  They’re experts in their field, always exploring new ways to improve the quality of our clients’ lives - with a range of innovative hearing solutions delivering the best possible outcomes.

As part of Sonova, which has more than 14,000 committed employees in over 100 countries, all of whom contribute to something greater than themselves – they transform lives. Join our mission and become part of our team!

 About the role:

Are you someone who thrives in a dynamic and challenging environment? If you have a background in administration, retail, and/or customer service, this varied role that is split across our Napier and Hastings clinics and offers you the perfect opportunity to utilise and develop your skills in the Hearing Care Industry.

• Clinic operations: Take charge of managing the day-to-day operations of the Napier and Hastings clinics.
• Reception duties: Be the welcoming face of our clinics, handling all reception responsibilities.
• Diary management: Efficiently manage the clinic diary to ensure smooth scheduling and operations.
• Administrative tasks: Process insurance applications, government subsidies, and ACC claims.
• Data management: Run daily reports through our CRM system to keep everything on track.
• Technical skills: Perform in-house hearing aid repairs with full training provided.
• Community engagement: Participate in local marketing initiatives to promote our services.

About you:

• Exceptional customer service: You have a genuine desire to help people, offering exceptional service and care to every client.
• Passionate learner: You are eager to develop your knowledge in Audiology, with the potential to train as a Tele Assistant.
• Independent and collaborative: You are confident in working autonomously and thrive in a team environment, adapting easily to different clinic settings and team dynamics.
• Tech-Savvy: You possess a high level of general computer literacy, enabling you to efficiently manage various administrative tasks.
• Community engagement: You have an interest in participating in local marketing initiatives, actively engaging with the community to promote our services.

If you are ready for a role that keeps you on your toes and allows you to make a significant impact in the Hearing Care Industry, this is the opportunity for you!

Whats in it for you?

Joining our team means becoming part of a vibrant and innovative community dedicated to changing hearing for good. At Triton Hearing we believe in fostering an environment that nurtures both personal and professional growth.

• Competitive salary package + bonus
• Substantial Parental Leave Package & Paid Partners Leave
• Generous Wellbeing Allowance
• Long-Service Recognition
• Triton Perks – exclusive discounts to over 80 retailers and service providers
• We offer an extensive leave policy including 1 ‘You Day’ and Birthday leave
• Free Financial Advice Sessions

Join us at Triton Hearing as we redefine the possibilities of the hearing industry and leave an indelible mark on the lives of millions.

Give it a go! Apply now.