Share this Job

Who we are

In a life without sound, our work provides meaning. As a leading provider of innovative hearing care solutions, we are not just a company that makes products: we are a team on a mission to help people enjoy the delight of hearing. To enable a life without limitations, we – through our core business brands Phonak, Unitron, Hansaton, Advanced Bionics and AudioNova – develop, manufacture and distribute solutions that push the limits of technology and redefine the future of our industry.
 

North Carolina, United States

Key Account Manager - North or South Carolina

Key Account Manager  

This role exists to ensure we cultivate and maintain relationships with our most  attractive accounts in the market by positioning ourselves as a strategic partner providing real value to our accounts and implementing critical business initiatives. The Key Account Manager will focus in three critical areas, deepening relationships with our existing customers via our partnership program, driving growth among our top Lyric providers, and cultivating new business within the region.

Our Offer to You:

  • Improving the quality of life of millions of people suffering from hearing loss
  • A challenging and motivating assignment as part of a dynamic team
  • Modern mindset and processes, accommodating flexible working conditions
  • Opportunities for further responsibilities and support for further training and development
  • Sonova’s outstanding opportunities and career growth

Covid Protocol:

Upholding the company values is extremely important to Sonova, we take the health and safety of our employees, patients, customers and their families very seriously. To that end, we have concluded that the best way to ensure the safety of these individuals is to mandate that all of our newly-hired employees be fully vaccinated for COVID-19. Therefore, when considering whether to apply for this position, please know that in order to become employed by Sonova (if otherwise eligible), you must provide satisfactory proof, such as a vaccine card or other documentation, that you are fully vaccinated for COVID-19. You will not be required to provide this proof unless and until you receive a formal job offer from Sonova. Please also know that Sonova will provide accommodations to qualified individuals who cannot receive the COVID-19 vaccination because of a sincerely held religious belief or due to a medical issue or pregnancy.

Main Tasks and Responsibities:

 

  • Execute initiatives to protect and grow our most valuable accounts in the US, and to gain new business from the most attractive targets
  • Work closely with partnership program members as a strategic partner in critical areas of business
  • Execute key initiatives
  • Identify partnership program target accounts
  • Create and monitor sales funnel for target accounts
  • Complete RKAM certifications and curriculum as assigned
  • Engage with key Lyric providers to drive revenue growth and daily wear adoption
  • Comply with internal policies and procedures, including documenting customer visits in Salesforce
  • Maintain timely and accurate expense reporting in Concur
  • Comply with all local, state and federal laws and requirements
  • Other duties as assigned
  • Success will be measured by:
  •  
  • The sales performance of the top  accounts within their geographic area of coverage, as identified as defend / grow / acquire targets
  • The number of partnership program members vs goal
  • The increase in SOW (share of wallet) among members
  • The compliance of program members to their individual commitments
  • Revenue growth within top Lyric accounts
  • Growth among Tartgeted accounts within the region
  • Travel up to 75% will be required in this role

 

Education and Skillset:

  • Execute initiatives to protect and grow our most valuable accounts in the US, and to gain new business from the most attractive targets
  • Work closely with partnership program members as a strategic partner in critical areas of business
  • Execute key initiatives
  • Identify partnership program target accounts
  • Create and monitor sales funnel for target accounts
  • Complete RKAM certifications and curriculum as assigned
  • Engage with key Lyric providers to drive revenue growth and daily wear adoption
  • Comply with internal policies and procedures, including documenting customer visits in Salesforce
  • Maintain timely and accurate expense reporting in Concur
  • Comply with all local, state and federal laws and requirements
  • Other duties as assigned
  • Success will be measured by:
  •  
  • The sales performance of the top  accounts within their geographic area of coverage, as identified as defend / grow / acquire targets
  • The number of partnership program members vs goal
  • The increase in SOW (share of wallet) among members
  • The compliance of program members to their individual commitments
  • Revenue growth within top Lyric accounts
  • Growth among Tartgeted accounts within the region
  • Travel up to 75% will be required in this role

 

 

We are looking forward to receiving your application via our online job application platform. For this position only direct applications will be considered.

 

Sonova is an equal opportunity employer

We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.