Share this Job

Who we are

In a life without sound, our work provides meaning. As a leading provider of innovative hearing care solutions, we are not just a company that makes products: we are a team on a mission to help people enjoy the delight of hearing. To enable a life without limitations, we – through our core business brands Phonak, Unitron, Hansaton, Advanced Bionics and AudioNova – develop, manufacture and distribute solutions that push the limits of technology and redefine the future of our industry.

North Vancouver, Canada

Customer Service

Connect World of Hearing is the future of retail audiology; hearing healthcare comes together with technology and customer access to reduce the barriers that stop people from talking about hearing loss. 


Our New North Vancouver World of Hearing clinic is North America’s first hearing healthcare retail space completely designed around our client, and future clients, singular desire to receive world class hearing services and products. We have created a uniquely empowering, educational, and technology driven client journey, and we would like you to join us in delivering this exclusive experience. 


We are seeking a customer service expert to work in this exciting retail space to join the World of Hearing team. 

Your Profile

You are a motivated individual who strives to be in a professional health care environment helping others. You are an expert in customer service, in person and over the phone. You enjoy helping people and guiding clients through our client journey. You also have experience managing a calendar. Retail, clinic and/or office experience is an advantage. You have a engaging, outgoing personality and enjoy approaching and helping people. Every person you interact with leaves with a solution. 



We offer a welcoming environment complimented by medical benefits, monthly commissions, paid sick days, on-the-job training, corporate rates on a variety of services, superb discounts for you and your family, and much more! Come work with one of Canada’s leaders in hearing health care, and start making a difference in someone’s life today!


If you feel you only partly meet the requirements for the role, please still apply!

Connect Hearing Canada
301-1007 Langley St., Victoria, BC

Sonova is an equal opportunity employer

We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.