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Who we are

You enjoy creating and innovating. You never stop striving for better. You take responsibility and you get results. You love being part of a team. Above all, you want your work to matter: Welcome to our world! At Sonova we create sense by bringing sound to life. Our innovative hearing care solutions help millions of people enjoy life’s unforgettable moments.

We offer exceptional career opportunities through market-leading brands from consumer to medical, products and services that keep pushing hearing care forward, and a culture where you can quickly belong and perform at your best.

If you want the freedom to explore, opportunities to grow, and make positive change on people lives through your work, this is the place for you.

Join Sonova. Create sense.

Oromocto, Canada

Customer Care Representative

158072

Are you a passionate about providing customer service that exceeds client expectations? Are you comfortable in a fast-paced retail clinic environment, and looking for an opportunity to make a difference?

 

If so, a career with Avenir Hearing as a Customer Care Representative in Oromocto, NB may be right for you!

 

Why Join Our Team

We're growing! Avenir Hearing is part of Connect Hearing Canada, which is the strongest and leading hearing care provider with a network of clinics across Canada and is a part of the Sonova family of brands. We are committed to cultivating a diverse and inclusive workplace for everyone

 

At a high level, you will: 

  • Greet our clients when they arrive and ensure a smooth visit during their time with us
  • You will receive training to work with insurance companies on successful third-party billing operations
  • Conduct cleanings, product maintenance, and minor in-clinic device repairs. We don’t expect you to know this now - we will provide training for this!

 

We would love to hear from you if:

  • You think critically, creatively, and strategically when establishing customer needs and developing solutions
  • You want to make a difference in people’s lives
  • You have a proven track record of success reconciling accounts receivables
  • You love to learn. You have a growth mindset and are passionate about growing your knowledge and skills.
  • You have a "Can-Do" attitude and approach, allowing you to thrive within an organization focused on results and accountability

 

Here are just some of the benefits we offer:

  • Company paid health, vision, and dental benefits
  • Paid vacation
  • RRSP matching
  • Confidential Employee Assistance Program
  • More – can’t wait to tell you all about us!

 

How to Apply?

Don't think you meet all the criteria?  If you are willing to go all in and learn, we would still love to hear from you! Send us your resume.

We look forward to reviewing your application!

 

Connect Hearing Canada is committed to ensuring that its teams reflect the diversity of our community, and those that we serve. We are an equal opportunity employer, welcoming applications from all qualified individuals to join us as part of a diverse team helping Canadians live healthier, more productive and fulfilling lives.

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Sonova is an equal opportunity employer

We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.

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