Who we are

At Sonova, we envision a world where everyone can enjoy the delight of hearing. This vision inspires us and fuels our commitment to developing innovative solutions that improve hearing health and human connection - from personal audio devices and wireless communication systems to hearing aids and cochlear implants. We're dedicated to providing outstanding customer experiences through our global audiological care services, ensuring that everyone has the opportunity to engage fully with the world around them.

Guided by a culture of continuous improvement that fosters resilience and self-motivation, our team is united by a shared commitment to excellence and a deep sense of pride in our work, each of us playing a vital role in creating meaningful change, 

Here you’ll find a diverse range of opportunities that span both consumer and medical solutions and the freedom to shape your career while making an impact on the lives of others. Join us in our mission to create a more connected world, where every voice is heard and every story matters.

Remote, United States

Associate I, Vigilance

166352

Remote | Valencia, CA

 

Advanced Bionics is looking for a Vigilance Associate I to support regulatory post-market activities for Class III active implantable medical devices. This role will support global regulatory reporting requirements and help ensure compliance with applicable regulatory requirements.

 

Responsibilities:

  • Evaluate product complaints to determine reportability based on FDA and applicable country requirements.
  • Generate and submit medical device incident reports in accordance with regulatory requirements.
  • Manage reportable events through closure.
  • Provide guidance regarding required content for reportable incidents.
  • Assist with technical reviews and analysis of data required by regulatory agencies.
  • Support updates to systems and procedures as regulatory requirements change.
  • Maintain departmental databases and documentation.
  • Participate in and document audits.
  • Support regulatory submissions, tenders, and renewals.

 

More about you:

  • High School Diploma required.
  • Bachelor's degree in a scientific discipline, engineering, or equivalent preferred.
  • Complaint handling experience is required.
  • Highly organized, efficient, self-motivated, and detail-oriented.
  • Excellent written and verbal communication skills.
  • Strong writing, proofreading, and data management skills.
  • Proficient in Microsoft Office and comfortable working with cloud-based systems.
  • Experience with Oracle, SAP, and Salesforce preferred.
  • Ability to travel up to 20%. 

 

Don't meet all the criteria? If you’re willing to go all in and learn we'd love to hear from you!

 

We are looking forward to receiving your application via our online job application platform. For this position only direct applications will be considered.

 

Sonova does not recruit via app, telegram, carrier pigeon or any other format that does not include speaking with an actual human. If you are offered a job without speaking with someone please contact Sonova Human Resources.

 

What we offer:

  • Medical, dental and vision coverage*
  • Health Savings, Health Reimbursement, Flexible Spending/Dependent Care Accounts
  • TeleHealth options
  • 401k plan with company match*
  • Company paid life/AD&D insurance
  • Company paid Short/Long-Term Disability coverage
  • Accident/Hospital Indemnity coverage
  • Legal/ID Theft Assistance
  • PTO, floating Diversity Day, & paid holidays*
  • Paid parental bonding leave
  • Employee Assistance Program
  • Robust Internal Career Growth opportunities
  • Tuition reimbursement
  • Hearing aid discount for employees and family
  • Internal social recognition platform

 

Plan rules/offerings dependent upon group Company/location. 

 

This role's pay range is between: $64,000 - $81,000.

 

How we work:

At Sonova, we prioritize the well-being of our employees and foster an inclusive environment that promotes engagement and collaboration. Our team-customized hybrid work model empowers teams to balance individual needs with business goals, offering flexibility and individualized time management. We recognize the importance of life outside of work and strive to create a supportive and motivating workplace where innovation thrives.

Sonova is an equal opportunity employer

We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.

Recruitment Fraud Warning

We have become aware of fraudulent recruitment activities in which individuals falsely claim to represent Sonova or recruitment agencies acting on our behalf. These individuals may contact potential candidates by email, messaging services or other channels and may offer employment opportunities or recruitment-related services, such as CV preparation or review, in exchange for payment.

Sonova will never ask candidates to pay fees or make payments as part of our recruitment process. We also do not require candidates to purchase recruitment, CV preparation, training or similar services as a condition of applying for or obtaining employment with us.

Please exercise caution if you receive an unsolicited communication claiming to relate to a vacancy at Sonova, particularly if it requests payment, financial information or other sensitive personal information.

If you are uncertain whether a recruitment communication is genuine, please verify the vacancy through our official careers page or contact us through the contact details published on our website.

Sonova accepts no responsibility for fraudulent communications or transactions made by individuals or organisations falsely claiming to represent us.