Regional Sales Representative

Core Competencies:

Analytical Problem Solving:  Identifies and analyses relevant data to get to the root cause of issues. Applies continuous improvement methods and probes options so solve complex problems with the most effective solutions.

Planning Ahead: Defines objectives, goals, timescales and measures. Monitors progress, anticipates problems and finds suitable solutions to accomplish objectives.

Learning Mindset: Actively drives personal development, adapts to change, evolves for continuous self-improvement.

Customer Oriented:  Keeping customer and consumer needs at the heart of all we do.

Results Focused: Displays energy, enthusiasm and a high level of collaboration and productivity to deliver priorities with measurable results that matter.

Takes Timely Action:  Determines what’s important, prioritises to ensure deliverables are met on time.

Create sense: Your Contribution

Role Purpose:

To develop new and existing opportunities and commercial relations for Phonak as the leading authority in hearing instrument and wireless connectivity, broadening our leadership position in the UK market and providing new revenue opportunities in the Private and Public sales channels. To be the face of Phonak, driving valued relationships that build long-term business and advocacy.

About The Role:

To ensure that Phonak UK sales are developed in line with the business strategic goals. To learn, develop and understand all commercial aspects of our private portfolio on territory.

• To work within a given geographical territory and budget.
• To promote the full range of Phonak hearing aids, WCP and business support tools to Specsavers, NHS Hospitals and local education authorities.
• Achieve sales targets as set by the Senior Sales Manager.
• Coordinate Product and audiological training and education with customer base.
• Attend regular sales and business meetings with the Phonak Team.
• Attend trade shows and industry exhibitions throughout the year as guided by the Senior Sales Manager.
• Develop all Phonak accounts and maintain company records to the agreed standard.
• Develop your knowledge to Introduce new products to the customer base in the agreed company format and time frame.
• Provide up to date and relevant correspondence to customers in line with marketing strategies and promotional agreements.
• Ensure Customer Services are accurately informed of account changes in line with agreements.
• Develop understanding of our competitor activity and market development in order to provide regular updates to the Senior Sales Manager
• Develop your time management skills to manage your own diary in line with business and customer coverage & frequency targets.
• Understand and develop the Management of commercial offers in line with business guidelines.
• All expenses in line with policy and procedures.
• Responsible for adhering to H&S requirements and supporting such.
• Liaise with management and telesales to target and track planned strategic activity.
• Communicate plan success and opportunities for improvement with Sales Ops Product Manager.
• Make recommendations and produce business plans and proposals.
• Develop customer growth strategies that utilise our full offering of products and services.
• Develop knowledge to be able to support and champion customer sales strategies that don’t rely on competing on price.
• Identify and drive appropriate investment and partnership opportunities with existing and new customers.
• Other projects as approved and any other duties to support the needs of the business.
• Liaison with WCP specialist/ BDM/AB/Paeds representatives keeping regular contact and strategic co-working.

About you:

• Demonstrate a mindset to put our customer at the center, to drive and win in the field, focus on growth and improvement as well as transparency, high aspiration and continuous learning
• As a confident communicator, with excellent social skills you will be driven to build lasting and credible relationships.
• You will have an understanding of local markets and business trends.
• You will be data driven with a grounding in analytics and business reporting.
• With a passion for our customer and the natural ability to think strategically you will be empowered to act decisively to drive the performance of your region.
• You will have the drive to continuously improve and excel, naturally results orientated with the willingness to perform against targets. 

Create sense: Your Contribution