Technician, Quality Engineering

Who we are

In a life without sound, our work provides meaning. As a leading provider of innovative hearing care solutions, we are not just a company that makes products: we are a team on a mission to help people enjoy the delight of hearing. To enable a life without limitations, through our core business brands – Advanced Bionics, Audiological Care, Phonak, Sennheiser (under license) and Unitron – we develop, manufacture and distribute solutions that push the limits of technology and redefine the future of our industry.

Technician, Quality Engineering (onsite)

The Quality Engineer Technician provides technical support to solve problems and work directly with cross functional teams on MRB activities and improvement processes. This position is expected to develop skills in inspection process development, non-conforming material review and disposition.

Responsibilities:

• Supports MRB for all dispositioning needs and other workload needs (i.e. administrative tasks, cycle counts, scheduling rework, sets up weekly meetings).
• Performs inspection duties to support in-process inspections.
• Provides training to personnel as required (includes demo assessments, etc.)
• Works on cross functional projects
• Works on continuous improvement activities which directly support the business
• Participates as a member of NCQIT
• Provides technical guidance in the identification, analysis and resolution of problems.
• Prepares thorough and accurate measurement summaries, correspondence, ECO documentation, and tool sketches.
• Other duties as assigned.

Travelling Requirement: Up to 10%, May be required to travel between sites as needed.

More about you:

Education

• Associate Degree in Engineering Technology (or equivalent) or High school diploma/ equivalent and an additional 2 years of equivalent work experience.

Work Experience

• Minimum of 2 years’ experience in the Medical Device field.

Personal Competencies

• Must be able to work with all levels of management and ability to work with a team of engineers providing support.

Social Competencies

• Ability to work under pressure and meet project timelines across departments.
• Demonstrated written and oral communications skills, including the ability to present information, facilitate meetings and provide direction to others.

Leadership Competencies

• Must be able to direct others without formal leadership authority

Professional Competencies

• Must be able to work with all levels of management and peers.
• Ability to maintain professionalism among peers and communicate effectively will all levels of the organization
• Ability to accomplish tasks through effective planning, organizing, of work activities
• Strives to continually improve job-related, technical and professional knowledge, skills and performance.

Language(s)/ Level

• English/ Fluent

IT Skills

• Microsoft Office
• Experience generating computerized Nonconformance database records and standard reports

A minimum of 200Mb/sec download and 10Mb/sec upload speed internet connectivity is required to support any remote/hybrid employee functionality at Sonova

Don't meet all the criteria?  If you’re willing to go all in and learn we'd love to hear from you! 

 What we offer:

• Medical, dental and vision coverage*
• Health Savings, Health Reimbursement, Flexible Spending/Dependent Care Accounts
• TeleHealth options
• 401k plan with company match*
• Company paid life/ad&d insurance
  • Additional supplemental life/ad&d coverage available
• Company paid Short/Long-Term Disability coverage (STD/LTD)
  • STD LTD Buy-ups available
• Accident/Hospital Indemnity coverage
• Legal/ID Theft Assistance
• PTO (or sick and vacation time), floating Diversity Day, & paid holidays*
• Paid parental bonding leave
• Employee Assistance Program (24/7 mental health support hotline, 5 company paid counseling sessions and more)
• Robust Internal Career Growth opportunities
• Tuition reimbursement
• Hearing aid discount for employees and family
• Internal social recognition platform
• D&I focused: D&I council and employee resource groups

*Plan rules/offerings dependent upon group Company/location.

This role's pay range is between $24.61/hr - $ 36.92/hr (based on location). This role is also bonus eligible. 

How we work:

At Sonova, we prioritize the well-being of our employees and foster an inclusive environment that promotes engagement and collaboration. Our team-customized hybrid work model empowers teams to balance individual needs with business goals, offering flexibility and individualized time management. We recognize the importance of life outside of work and strive to create a supportive and motivating workplace where innovation thrives.