Project Manager- New store openings

If you’re a Project Manager who thrives on delivering complex projects, working across multiple stakeholders, and seeing tangible results-but want a role where your work directly drives business growth, this could be your next step.

This is an opportunity to lead the end-to-end delivery of new store and clinic openings across the Boots Hearingcare estate, supported by the scale, stability, and investment of Boots Hearingcare and Sonova behind you.

No ambiguity. No siloed working. Just clear ownership, cross-functional collaboration, and the backing to deliver projects properly.

The environment

You’ll work within a highly collaborative, cross-functional environment, partnering with teams across:

• Property, IT, Operations, Clinical, Marketing, Supply Chain, Finance, and L&D
• Sales and Sales Operations leadership
• External partners supporting store development and delivery

Everything is built around enabling smooth, high-quality openings and scalable operational growth.

The role

As a Project Manager – New Store Openings, you’ll:

• Take ownership of the full lifecycle of new store and room openings, from approval through to operational handover
• Lead cross-functional project delivery, ensuring clear scope, timelines, governance, and accountability
• Develop and manage detailed project plans, including milestones, dependencies, and RAID logs
• Coordinate multiple stakeholders, ensuring alignment across all departments involved in each opening
• Ensure all elements—equipment, systems, compliance, training, and operational readiness—are in place ahead of launch
• Implement structured readiness and sign-off processes before handover to Sales
• Monitor post-opening performance and manage snagging and issue resolution
• Lead post-implementation reviews and embed continuous improvement
• Support and deliver wider Sales Operations projects, including process improvements and commercial initiatives
• Provide clear, structured reporting to senior stakeholders

Progression & development

We’re building scalable, high-performing operations—and this role is key to that journey.

This role offers progression into:

• Senior Project Management roles
• Programme or Portfolio Management positions
• Broader leadership roles within Sales Operations or the wider business

You’ll also benefit from:

• Exposure to senior stakeholders and strategic decision-making
• The opportunity to shape how projects are delivered across the business
• Ongoing development in project management frameworks and leadership capability

What’s in it for you

• Competitive salary (DOE)
• Hybrid working – Warrington base with flexibility
• Annual leave 25–30 days + bank holidays
• Boots Discount Card
• Pension scheme & life assurance
• Flexible Benefits Box – tailor your package
• Option to buy/sell up to 5 days holiday
• Option to increase personal pension contributions
• Telus wellbeing support – confidential support inside and outside work
• Long service awards recognising your contribution

What we’re looking for

• Minimum 2+ years’ project management experience, ideally within retail or healthcare
• Experience managing multi-stakeholder, cross-functional projects
•  Strong organisational skills with the ability to manage multiple priorities
•  Excellent communication and stakeholder management skills
•  High attention to detail and confidence working with systems and documentation
• A proactive, solutions-focused approach to problem solving
• Experience with formal project methodologies (PRINCE2, Agile, PMP or similar) desirable

We care. We drive innovation. We strive for excellence. We build the best team.

#BootsHearingcare