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Who we are

At Sonova, we envision a world where everyone can enjoy the delight of hearing. This vision inspires us and fuels our commitment to developing innovative solutions that improve hearing health and human connection - from personal audio devices and wireless communication systems to hearing aids and cochlear implants. We're dedicated to providing outstanding customer experiences through our global audiological care services, ensuring that everyone has the opportunity to engage fully with the world around them.

Guided by a culture of continuous improvement that fosters resilience and self-motivation, our team is united by a shared commitment to excellence and a deep sense of pride in our work, each of us playing a vital role in creating meaningful change, 

Here you’ll find a diverse range of opportunities that span both consumer and medical solutions and the freedom to shape your career while making an impact on the lives of others. Join us in our mission to create a more connected world, where every voice is heard and every story matters.

Warrington, United Kingdom

Senior IT Manager

About the role


If you are a seasoned IT professional with leadership experience and a strong desire to create business value through effective IT operations and stakeholder alignment, this could be your next step.
This is an opportunity to be part of an ongoing global IT transformation while elevating the local IT function across the UK and Ireland. You’ll work closely with local teams in Warrington and Llandudno, as well as regional and global IT colleagues and senior business leaders.
In return for your leadership, technical expertise, and collaborative mindset, you will gain valuable international exposure, contribute to impactful global initiatives, and play a key role in shaping IT services that support business success.

 

More about the role

 

  • Lead and develop the local IT team across Warrington and Llandudno
  • Manage day-to-day IT operations for sites across the UK and Ireland
  • Build strong relationships with business stakeholders and align IT with business needs 
  • Ensure reliable, stable IT services across sites and retail locations 
  • Deliver local and global IT projects effectively 
  • Collaborate with regional and global IT teams to ensure alignment and standards 
  • Manage the local IT budget and ensure adherence to IT policies and procedures 

 

More about you

 

  • Proven leadership and team development experience 
  • Strong stakeholder engagement, expectation management, and conflict resolution skills 
  • Hands-on approach with solid technical knowledge in end-user computing, service management, and application management 
  • Strong business acumen with the ability to balance global IT standards and local priorities 
  • Continuous improvement mindset with cost-conscious decision-making 
  • 5+ years of relevant IT experience with strong organisational and planning skills 


Desirable:

 

  • Bachelor’s or Master’s degree in IT or related field 
  • Certifications in Microsoft IT environments 
  • Experience with project and IT service management frameworks (e.g. ITIL, PRINCE2) 

 

More about what we offer


As one of the world’s leading hearing care providers headquartered in Switzerland, we’re committed to building an inclusive culture. We want to create an environment where you can balance a successful career with your commitments and interests outside of work, through our flexible hybrid working model.
We offer a wide range of training opportunities for both your professional and personal development, and there are exceptional growth opportunities with individual development plans.

 

In addition, you can expect:

 

  • Competitive salary  
  • Hybrid working (Warrington/Llandudno – primarily on-site with limited remote working) 
  • Annual performance bonus 
  • Pension scheme – 4.5% employee contribution with 4.5% employer contribution (up to 5%), increasing with length of service up to 7.5%. You can also choose to increase your own contributions. 
  • nnual leave – 5 weeks’ holiday plus all bank holidays. 
  • Death in service benefit – 3x basic salary, providing financial protection for your loved ones if you pass away while employed. 
  • WPA medical cash plan – flexible reimbursement for everyday healthcare costs including dental, optical, prescriptions, and more. 
  • Employee Assistance Programme (EAP) – confidential support covering wellbeing, counselling, health and personal matters, including 
  • Hearing care – unlimited access to hearing support and services for complete peace of mind.

 

Sonova is an equal opportunity employer.

We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.
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