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Who we are

At Sonova, we envision a world where everyone can enjoy the delight of hearing. This vision inspires us and fuels our commitment to developing innovative solutions that improve hearing health and human connection - from personal audio devices and wireless communication systems to hearing aids and cochlear implants. We're dedicated to providing outstanding customer experiences through our global audiological care services, ensuring that everyone has the opportunity to engage fully with the world around them.

Guided by a culture of continuous improvement that fosters resilience and self-motivation, our team is united by a shared commitment to excellence and a deep sense of pride in our work, each of us playing a vital role in creating meaningful change, 

Here you’ll find a diverse range of opportunities that span both consumer and medical solutions and the freedom to shape your career while making an impact on the lives of others. Join us in our mission to create a more connected world, where every voice is heard and every story matters.

Warszawa, Poland

Manager Quality Systems Engineering

We are seeking an experienced Manager, Quality Systems Engineering to lead the digital evolution of our global Quality Management ecosystem. This position combines deep understanding of quality and regulatory requirements with strong expertise in enterprise system design, digital transformation, and compliance automation.

 

More about the role

 

  • Define and execute the global digital strategy for quality systems, ensuring alignment with organizational goals and regulatory expectations.
  • Lead the design, implementation, and continuous improvement of eQMS, eLMS, eDMS, and related systems that support quality and compliance processes. 

  • Ensure systems are safe, modern, efficient, compliant, and enable organizational agility.

  • Drive the implementation of new functionalities, modules, and technology upgrades across quality systems.

  • Partner with IT, vendors, and process owners to deliver effective system solutions that meet business requirements.

  • Manage vendor relationships, contracts, and performance to ensure high-quality support and service.

  • Establish governance for quality systems, including policies, procedures, and compliance requirements.

  • Lead and develop a team of specialists, providing mentorship, guidance, and performance management.

  • Partner with business stakeholders to identify opportunities for system improvements and ensure alignment with organizational goals.

  • Promote best practices in system use and provide training support.

  • Monitor industry trends and emerging technologies to ensure systems remain innovative and competitive.

  • Oversee and maintain QARA communications channels and intranet/webpage , ensuring clear and consistent messaging across the company.

  • Lead the creation and distribution of QARA newsletters and announcements.

  • Drive initiatives that increase transparency and awareness of QARA activities and achievements.

More about you

 

  • Proven experience managing enterprise-level quality systems (eQMS, eLMS, eDMS, or comparable platforms). 

  • Strong background in software/system development lifecycle, requirements engineering, and validation of computerized systems. 

  • Proven leadership and people management experience.

  • Excellent collaboration and communication skills with the ability to influence across all levels of the organization.

  • Solid understanding of compliance standards and regulatory requirements in quality systems.

  • Vendor and budget management experience.

  • Strategic mindset with a passion for leveraging technology to improve quality processes.

  • Degree in Engineering, Computer Science, Quality Management, or a related technical discipline; advanced degree is an asset. 

 

More about what we offer

 

As one of the world’s leading hearing care providers headquartered in Switzerland, we’re committed to building an inclusive culture. We want to create an environment where you can balance a successful career with your commitments and interests outside of work, through our flexible hybrid working model. We offer a wide range of training opportunities for both your professional and personal development, and there are exceptional growth opportunities with individual development plans.

Sonova is an equal opportunity employer.

We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.
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