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Who we are

At Sonova, we envision a world where everyone can enjoy the delight of hearing. This vision inspires us and fuels our commitment to developing innovative solutions that improve hearing health and human connection - from personal audio devices and wireless communication systems to hearing aids and cochlear implants. We're dedicated to providing outstanding customer experiences through our global audiological care services, ensuring that everyone has the opportunity to engage fully with the world around them.

Guided by a culture of continuous improvement that fosters resilience and self-motivation, our team is united by a shared commitment to excellence and a deep sense of pride in our work, each of us playing a vital role in creating meaningful change, 

Here you’ll find a diverse range of opportunities that span both consumer and medical solutions and the freedom to shape your career while making an impact on the lives of others. Join us in our mission to create a more connected world, where every voice is heard and every story matters.

Warszawa, Poland

QMS Training and Documentation Specialist

Location: Warsaw, Poland (Hybrid)

 

Who we are

In a life without sound, our work provides meaning. As a leading provider of innovative hearing care solutions, we are not just a company that makes products: we are a team on a mission to help people enjoy the delight of hearing. To enable a life without limitations, through our core business brands – Advanced Bionics, Audiological Care, Phonak, Sennheiser (under license), and Unitron – we develop, manufacture and distribute solutions that push the limits of technology and redefine the future of our industry

 

Key Tasks and Responsibilities

  • Administer and maintain QMS training in the global Learning Management System (LMS).
  • Support QMS Training Process Owners, Document Owners, and Line Managers by maintaining training structures.
  • Create or revise training audiences in LMS and provide training reports as requested.
  • Support the document control system in alignment with global QMS requirements.
  • Ensure proper creation, review, approval, distribution, and archival of controlled documents.
  • Monitor document lifecycle activities (reviews, revisions, obsolescence) to maintain accuracy and compliance.
  • Provide guidance and technical support to employees on document management processes and tools.
  • Maintain metadata, version control, and access rights for QMS documents.
  • Generate compliance performance reports on document status and training completion.
  • Prepare documentation for audits and inspections.
  • Contribute to continuous improvement of QMS processes, templates, and workflows

 

More about you

  • University degree required.
  • Additional qualifications in Learning & Development or Quality Assurance are a plus.
  • Proven experience in LMS or QMS administration.
  • Experience working in a regulated industry preferred.
  • Excellent time management and organizational skills, with strong attention to detail.
  • Strong communication and collaboration skills.
  • Fluent in English

 

How we work

At Sonova, we prioritize the well-being of our employees and foster an inclusive environment that promotes engagement and collaboration. Our team-customized hybrid work model empowers teams to balance individual needs with business goals, offering flexibility and individualized time management. We recognize the importance of life outside of work and strive to create a supportive and motivating workplace where innovation thrives

More about what we offer

As one of the world’s leading hearing care providers headquartered in Switzerland, we’re committed to building an inclusive culture. We want to create an environment where you can balance a successful career with your commitments and interests outside of work, through our flexible hybrid working model. We offer a wide range of training opportunities for both your professional and personal development, and there are exceptional growth opportunities with individual development plans.

 

Sonova is an equal opportunity employer.

We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.
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