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Who we are

At Sonova, we envision a world where everyone can enjoy the delight of hearing. This vision inspires us and fuels our commitment to developing innovative solutions that improve hearing health and human connection - from personal audio devices and wireless communication systems to hearing aids and cochlear implants. We're dedicated to providing outstanding customer experiences through our global audiological care services, ensuring that everyone has the opportunity to engage fully with the world around them.

Guided by a culture of continuous improvement that fosters resilience and self-motivation, our team is united by a shared commitment to excellence and a deep sense of pride in our work, each of us playing a vital role in creating meaningful change, 

Here you’ll find a diverse range of opportunities that span both consumer and medical solutions and the freedom to shape your career while making an impact on the lives of others. Join us in our mission to create a more connected world, where every voice is heard and every story matters.

Warszawa, Poland

Senior Post Market Surveillance & Insights Specialist (m/f/d)

The role

 

As a Senior Post Market Surveillance Specialist, you will play a key role in building and driving a data-driven post-market intelligence capability across Sonova.

You will work at the intersection of data, quality, and product performance, turning complex real-world data into actionable insights. Your work will directly contribute to improving product quality, ensuring patient safety, and enabling proactive decision-making across the organization.

In return, you will join a highly collaborative environment where you can take ownership, influence cross-functional stakeholders, and make a tangible impact on products used by millions of people worldwide.

 

More about the role

 

• Define and implement the post-market surveillance framework, including processes and methodologies

• Establish and drive early signal detection across post-market data sources

• Analyze trends across cases, repairs, returns and service data

• Own and manage the centralized incident tracking and coordination process

• Translate complex data into clear, actionable insights for stakeholders

• Provide regular reporting on product performance, risks and trends to leadership

• Collaborate cross-functionally with R&D, Quality, Operations and Commercial teams

 

More about you

 

• Degree in Data Analytics, Engineering, Mathematics, Life Sciences or similar

• Experience in data analysis, trending or signal detection in a regulated environment

• Strong analytical mindset with the ability to interpret complex datasets

• Experience in quality, post-market surveillance or similar environments is a plus

• Strong stakeholder management and communication skills

• Ability to work independently, take ownership and drive topics forward

• Fluent English skills

 

More about what we offer

 

As one of the world’s leading hearing care providers headquartered in Switzerland, we’re committed to building an inclusive culture. We want to create an environment where you can balance a successful career with your commitments and interests outside of work, through our flexible hybrid working model.

We offer a wide range of training opportunities for both your professional and personal development, and there are exceptional growth opportunities with individual development plans.

Sonova is an equal opportunity employer.

We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.
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