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Who we are

At Sonova, we envision a world where everyone can enjoy the delight of hearing. This vision inspires us and fuels our commitment to developing innovative solutions that improve hearing health and human connection - from personal audio devices and wireless communication systems to hearing aids and cochlear implants. We're dedicated to providing outstanding customer experiences through our global audiological care services, ensuring that everyone has the opportunity to engage fully with the world around them.

Guided by a culture of continuous improvement that fosters resilience and self-motivation, our team is united by a shared commitment to excellence and a deep sense of pride in our work, each of us playing a vital role in creating meaningful change, 

Here you’ll find a diverse range of opportunities that span both consumer and medical solutions and the freedom to shape your career while making an impact on the lives of others. Join us in our mission to create a more connected world, where every voice is heard and every story matters.

Warszawa, Poland

Senior Quality Systems Engineering Specialist

Purpose of the job


We are seeking a highly skilled Senior Quality Management Application Specialist to join our team and play a key role in driving the success of our electronic Quality Management System (eQMS). In this role, you will provide technical leadership, oversee day-to-day operations, and collaborate across teams to ensure our eQMS supports compliance, efficiency, and continuous improvement.

 

Key Tasks and Responsibilities

  • Manage daily operations, configuration, and optimization of the eQMS, including functionality, design, appearance, and system settings
  • Partner with the eQMS System Owner on quality management projects, product improvements, and workflow development
  • Contribute to budget planning and recruitment efforts for eQMS administrative roles
  • Provide support to eQMS module owners with user profiles, reporting, and system customization
  • Lead development, testing, and implementation of eQMS releases, ensuring quality and compliance
  • Identify opportunities for process improvements, system enhancements, and best practices
  • Oversee vendor relationships, ensuring timely updates, issue resolution, and system maintenance
  • Act as the technical interface between internal stakeholders, Sonova IT, and external vendors
  • Deliver guidance and training on eQMS best practices across the organization
  • Stay up to date with new technologies and ensure compliance with IT application policies

 

Requirements

  • Proven experience managing or supporting eQMS
  • Strong background in application administration, configuration, and product/project management
  • Excellent stakeholder management skills with the ability to collaborate across functions
  • Experience leading vendor management, testing, and system implementation projects
  • Strong problem-solving and analytical skills with a continuous improvement mindset
  • Knowledge of compliance requirements and IT application standards

 

More about what we offer:

As one of the world’s leading hearing care providers headquartered in Switzerland, we’re committed to building an inclusive culture. We want to create an environment where you can balance a successful career with your commitments and interests outside of work, through our flexible hybrid working model. We offer a wide range of training opportunities for both your professional and personal development, and there are exceptional growth opportunities with individual development plans.

Sonova is an equal opportunity employer.

We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.
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