Technical Writer

Purpose of the job is to: develop thorough and compliant documentation for our hearing aids, chargers and accessories, which help in successful certification of those products in order to be approved for sale. Support the document update process for successive generations of devices based on repository of standardized as well as updated content for new technologies and features. Implement systematic way of working across all product management teams for document creation, update and review, to ensure consistency across all affected documents for each product.

Your tasks:

Document Preparation & Standardization

• Develop technical documentation for the product management teams, supporting the development and launch of hearing aids, chargers and accessories
• Setup standardized content that is regularly reviewed and updated, to use across all devices within same product family
• Prepare user-friendly and regulatory-approved content for instruction manuals, datasheets and other reference material to be published for public information

Medical Standards Compliance

• Ensure that content of product documentation meets medical device regulations
• Align with in-house regulatory and quality compliance teams to stay up to date on changes or requirements from external sources, to implement across the marketing documentation

Process Setup for Consistency

• Gain an understanding of internal processes, SOPs and templates, and develop a way of working with impacted Product Managers to ensure adaptation of relevant content
• Maintain document consistency across affected reports for same product or re-used features across products

General Tasks

• Work closely with Product Management, R&D, Quality Management, Regulatory and project stakeholders to understand changes and new developments, and ensure it is reflected in the product documentation
• Setup an overview of document structures, to create transparency on the impact of changes in a product on the affected documents

Your profile:

• Bachelor or Master degree in relevant technical field  
• Minimum of 2 years’ experience in technical writing, experience in health-care or medical industry is an asset
• English - professional working level
• Domain knowledge in electronic products or medical electronic devices
• Combination of good technical background and document management
• Adaptable writing skills for different stakeholders
• Project management & timeline planning
• Structured thinker, able to break down complexity in an understandable way
• Ability to work across functions and collaborate with different working styles
• Ability to build consensus on pragmatic way forward during ambiguity
• Ability to think ahead for potential impact of changes and communicate concerns clearly
• Establish informal authority over process and tools, becoming the go-to person for guidance on accepted document content standards

Our offer:

• An open corporate culture, supportive atmosphere  
• Permanent employment and stable working conditions
• High innovation pace and interesting med-tech products  
• Cafeteria benefit system covering private medical care etc.  
• Support in further training and development opportunities  
• Modern office with comfortable working environment 
• Onboarding program provided with close cooperation with your LM and the team  
• Support in further training and development opportunities