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Who we are

At Sonova, we envision a world where everyone can enjoy the delight of hearing. This vision inspires us and fuels our commitment to developing innovative solutions that improve hearing health and human connection - from personal audio devices and wireless communication systems to hearing aids and cochlear implants. We're dedicated to providing outstanding customer experiences through our global audiological care services, ensuring that everyone has the opportunity to engage fully with the world around them.

Guided by a culture of continuous improvement that fosters resilience and self-motivation, our team is united by a shared commitment to excellence and a deep sense of pride in our work, each of us playing a vital role in creating meaningful change, 

Here you’ll find a diverse range of opportunities that span both consumer and medical solutions and the freedom to shape your career while making an impact on the lives of others. Join us in our mission to create a more connected world, where every voice is heard and every story matters.

Berlin, Germany

Digital Data Analyst

Join our B2C Digital Experience team and help us understand how consumers move across our digital world — from first visit to engagement, conversion and retention.

This is not a traditional reporting role. You will turn complex web and app data into insights that directly shape the consumer experience. Working across GA4, Databricks, SQL and Python, you will uncover behavioural patterns, improve how we measure cross-platform journeys and help teams make better, faster decisions.

You will also be a hands-on practitioner of agentic AI, using AI agents to automate repetitive analysis, accelerate insight generation and explore smarter ways of solving data problems. In return for your curiosity, technical expertise and drive to turn data into action, you will have the freedom to experiment with modern analytics and AI tools and influence digital experiences used by consumers around the world.

 

More about the role

 

  • Analyse end-to-end consumer journeys across web and mobile, uncovering opportunities to improve acquisition, engagement, conversion and retention
  • Use GA4, cohort analysis, segmentation and attribution modelling to identify behavioural patterns and explain what drives consumer outcomes
  • Own and improve app analytics tracking across iOS and Android, defining event schemas, validating implementations and ensuring reliable data quality
  • Work hands-on with Databricks, SQL and Python to analyse large-scale event data and collaborate with data engineers on shared data pipelines
  • Use AI agents as part of your daily workflow to automate analysis, accelerate insight generation and prototype new AI-assisted approaches
  • Build dashboards, KPI frameworks and self-service reporting that make complex data accessible and actionable for teams across the business
  • Partner with product, marketing, engineering and local market teams to define measurement strategies and turn data into clear business decisions

 

More about you

 

  • 3–5 years of hands-on experience in digital analytics, web analytics or a data analyst role, with deep practical expertise in GA4 and event-based data
  • Strong SQL and Python skills, with experience analysing large datasets in Databricks or a similar cloud data or lakehouse environment
  • Practical experience using AI agents in professional analytics workflows — beyond chat-based AI tools — to automate tasks and solve data problems
  • Experience with mobile app analytics, event tracking and a working understanding of Google Tag Manager, including tags, triggers and data layers
  • Confident building dashboards in Looker Studio, Tableau or Power BI and translating complex findings into clear, actionable insights
  • Strong understanding of digital privacy and tracking requirements, including GDPR/CCPA and mobile privacy frameworks
  • Curious, self-driven and collaborative, with the confidence to challenge assumptions, experiment with new approaches and drive topics forward in English

 

More about what we offer

 

As one of the world’s leading hearing care providers headquartered in Switzerland, we’re committed to building an inclusive culture. We want to create an environment where you can balance a successful career with your commitments and interests outside of work, through our flexible hybrid working model. We offer a wide range of training opportunities for both your professional and personal development, and there are exceptional growth opportunities with individual development plans.

Sonova is an equal opportunity employer.

We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.
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