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Who we are

At Sonova, we envision a world where everyone can enjoy the delight of hearing. This vision inspires us and fuels our commitment to developing innovative solutions that improve hearing health and human connection - from personal audio devices and wireless communication systems to hearing aids and cochlear implants. We're dedicated to providing outstanding customer experiences through our global audiological care services, ensuring that everyone has the opportunity to engage fully with the world around them.

Guided by a culture of continuous improvement that fosters resilience and self-motivation, our team is united by a shared commitment to excellence and a deep sense of pride in our work, each of us playing a vital role in creating meaningful change, 

Here you’ll find a diverse range of opportunities that span both consumer and medical solutions and the freedom to shape your career while making an impact on the lives of others. Join us in our mission to create a more connected world, where every voice is heard and every story matters.

Istanbul, Turkey

Clinical Specialist

165213

Clinical Specialist – Advanced Bionics Türkiye

Location: Istanbul, Şişli, Türkiye
Employment Type: Full-time | Office-based

At Advanced Bionics, we believe that better hearing changes lives. As a Clinical Specialist, you will play an important role in helping hearing professionals, and patients get the most out of our solutions.

We are looking for a Clinical Specialist who is passionate about people, takes ownership, enjoys working closely with different stakeholders and is motivated by making a real difference in the lives of people with hearing loss.

What you will do

  • Listen to customers, understand their needs, coordinate appointments and provide guidance regarding hospitals, audiologists, clinical follow-ups and other relevant services.
  • Support cochlear implant programming, fitting, mapping and follow-up processes in line with clinical standards and company guidelines.
  • Coordinate and organize customer appointments, hospital visits and clinical follow-up activities, ensuring a smooth and positive customer experience.
  • Build strong and trusted relationships with audiologists, hospitals, and other healthcare professionals.
  • Support patient and professional education activities and contribute to the overall customer experience.
  • Follow up clinical cases, identify needs and coordinate with internal teams to ensure timely and effective solutions.
  • Work closely with Sales and Customer Service teams to support business and clinical objectives.
  • Take ownership of assigned activities and ensure that they are followed through from start to finish.

What we are looking for

  • A customer-focused, collaborative and solution-oriented mindset.
  • Previous experience in customer support or customer-facing roles.
  • Experience in audiology, cochlear implants or a clinical environment is an advantage.
  • Strong communication and problem solving skills.
  • Strong planning, organization and follow-up skills.
  • Degree in Audiology, Speech and Hearing Sciences or a related field is preferred.
  • Ability to work independently while being a strong team player.
  • Good command of English and proficiency in MS Office applications.

Why join us?

This is more than a clinical role. It is an opportunity to take ownership, build meaningful professional relationships and directly contribute to better outcomes for people with hearing loss.

If you are curious, people-oriented and excited to combine your clinical expertise with technology and real-world impact, we would love to meet you.

Sonova is an equal opportunity employer

We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.

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