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Who we are

At Sonova, we envision a world where everyone can enjoy the delight of hearing. This vision inspires us and fuels our commitment to developing innovative solutions that improve hearing health and human connection - from personal audio devices and wireless communication systems to hearing aids and cochlear implants. We're dedicated to providing outstanding customer experiences through our global audiological care services, ensuring that everyone has the opportunity to engage fully with the world around them.

Guided by a culture of continuous improvement that fosters resilience and self-motivation, our team is united by a shared commitment to excellence and a deep sense of pride in our work, each of us playing a vital role in creating meaningful change, 

Here you’ll find a diverse range of opportunities that span both consumer and medical solutions and the freedom to shape your career while making an impact on the lives of others. Join us in our mission to create a more connected world, where every voice is heard and every story matters.

Mississauga, Canada

Pick / Pack / Shipping Clerk

 

Mississauga, Canada

 

Shipping Clerk  

Phonak Canada, a division of Sonova Canada Inc., is seeking a Shipping Clerk to support the fulfillment of non-custom hearing instrument orders and assist the Logistics Department in ensuring orders and inventory are processed accurately and on time. This role is responsible for picking, packing, invoicing, shipping support, inventory activities, and quality control functions while following company procedures and safety standards.

 

Responsibilities:

• Pick products to be shipped according to pick lists
• Pack products according to company requirements
• Invoice and spool orders, including bagging shipments
• Process offline labels from Transtream
• Pick and distribute service parts for the Service department
• Put stock away, replenish stock locations, and assist with inbound putaways
• Support cycle counting, inventory accuracy, and shipping supply monitoring
• Perform quality control functions in accordance with ISO Quality Policy standards
• Process work orders, including housing changes and SOCV/in-house customs logistics functions
• Follow all safety, ESD, workplace cleanliness, and company policy requirements

 

More about you:

• Entry-level candidates are welcome; no previous experience required
• Previous warehouse or shipping experience is considered an asset
• Elementary education or equivalent required; secondary education preferred
• Good organizational skills and strong attention to detail
• Ability to work well in a team environment and follow work instructions precisely
• Ability to work with minimal supervision
• Basic computer skills required; SAP knowledge preferred
• Ability to communicate in English; professional working proficiency in English preferred
• Able to use a ladder, stand for most of the day, and lift boxes up to 20 lbs
• Ability to identify inconsistencies in shipments is considered an asset

 

Travel:

No travel required.

 

Don't meet all the criteria?  If you’re willing to go all in and learn, we'd love to hear from you! 

 

We are looking forward to receiving your application via our online job application platform. For this position only direct applications will be considered. Sonova does not recruit via app, telegram, carrier pigeon or any other format that does not include speaking with an actual human. If you are offered a job without speaking with someone, please contact Sonova HR.

 

What we offer:

  • Exciting and challenging work environment 
  • Collaborative culture 
  • Opportunities for continuous self-improvement 
  • Opportunities for flexible hybrid model work environment 
  • A company that values diversity and inclusion 
  • Rich benefits plan including wellness benefit, paramedical (massage therapist, naturopath, etc.) and competitive compensation including variable component and employer match on pension contributions 
  • Mentorship program and career development plans 

 

This role's pay range is between: $17.60 – 20.00 hourly   

 

Sonova Canada is now a certified Great Place to Work® May 2024- May 2025.

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How we work:

At Sonova, we prioritize the well-being of our employees and foster an inclusive environment that promotes engagement and collaboration. Our team-customized hybrid work model empowers teams to balance individual needs with business goals, offering flexibility and individualized time management. We recognize the importance of life outside of work and strive to create a supportive and motivating workplace where innovation thrives.

Sonova is an equal opportunity employer.

We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.
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