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Who we are

You enjoy creating and innovating. You never stop striving for better. You take responsibility and you get results. You love being part of a team. Above all, you want your work to matter: Welcome to our world! At Sonova we create sense by bringing sound to life. Our innovative hearing care solutions help millions of people enjoy life’s unforgettable moments.

We offer exceptional career opportunities through market-leading brands from consumer to medical, products and services that keep pushing hearing care forward, and a culture where you can quickly belong and perform at your best.

If you want the freedom to explore, opportunities to grow, and make positive change on people lives through your work, this is the place for you.

Join Sonova. Create sense.

Remuera, New Zealand

Client Care Coordinator

About Us

At Triton Hearing we’re changing hearing, for good!   We want all New Zealanders to be able to hear well and experience the difference better hearing will make to their lives.  Our talented people work as a team to make this happen.  They’re experts in their field, always exploring new ways to improve the quality of our clients’ lives - with a range of innovative hearing solutions delivering the best possible outcomes.

As part of Sonova, which has more than 14,000 committed employees in over 100 countries, all of whom contribute to something greater than themselves – they transform lives. Join our mission and become part of our team!

 

About the Job

 

You will have a background in administration, retail, and/or customer service.   This a varied role with the opportunity to use and develop your current knowledge and create a rewarding career in the Hearing Care Industry. 

  • This role will require travel to our clinics throughout Central and South Auckland
  • Managing the day to day operations of the clinic
  • Reception duties
  • Managing clinic diary 
  • Processing insurance applications, government subsidies and ACC claims.
  • Running daily reports through our CRM system.
  • In-house hearing aid repairs (full training provided).
  • Local Marketing

About You

  • Due to travel requirements, you must have a full licence and access to car
  • Flexibility to move around our clinics based in Central & South Auckland
  • Exceptional customer service experience with a genuine desire to help people
  • Acces to a car and full driving licence
  • Open to travel to Auckland clinics
  • Keen to develop their knowledge in Audiology, with potential to train to be a Tele Assistant.
  • Confidence to work autonomously and in a team environment.
  • High level of general computer literacy required
  • Have an interest in participating in local marketing initiatives out in the community
  • Excellent communication skills - written and verbal

Whats in it for you?

Joining our team means becoming part of a vibrant and innovative community dedicated to changing hearing for good. At Triton Hearing we believe in fostering an environment that nurtures both personal and professional growth.

  • Competitive salary package + bonus
  • Substantial Parental Leave Package & Paid Partners Leave
  • Generous Wellbeing Allowance
  • Long-Service Recognition
  • Triton Perks – exclusive discounts to over 80 retailers and service providers
  • We offer an extensive leave policy including 1 ‘You Day’ and Birthday leave
  • Free Financial Advice Sessions

 

Join us at Triton Hearing as we redefine the possibilities of the hearing industry and leave an indelible mark on the lives of millions.

Give it a go! Apply now or if you have any questions please reach out at joinus@tritonhearing.co.nz.

Sonova is an equal opportunity employer.

We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.

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