Remuera, New Zealand
Client Care Coordinator - Remuera
About Us
At Triton Hearing we’re changing hearing, for good! We want all New Zealanders to be able to hear well and experience the difference better hearing will make to their lives. Our talented people work as a team to make this happen. They’re experts in their field, always exploring new ways to improve the quality of our clients’ lives - with a range of innovative hearing solutions delivering the best possible outcomes.
As part of Sonova, which has more than 14,000 committed employees in over 100 countries, all of whom contribute to something greater than themselves – they transform lives. Join our mission and become part of our team!
About the Job
You will have a background in administration, retail, and/or customer service. This a varied role with the opportunity to use and develop your current knowledge and create a rewarding career in the Hearing Care Industry.
- Managing the day to day operations of the Remuera clinic
- Reception duties
- Managing clinic diary
- Processing insurance applications, government subsidies and ACC claims.
- Running daily reports through our CRM system.
- In-house hearing aid repairs (full training provided).
- Local Marketing
About You
- Exceptional customer service experience with a genuine desire to help people
- Acces to a car and full driving licence
- Open to travel to Auckland clinics
- Keen to develop their knowledge in Audiology, with potential to train to be a Tele Assistant.
- Confidence to work autonomously and in a team environment.
- High level of general computer literacy required
- Have an interest in participating in local marketing initiatives out in the community
- Excellent communication skills - written and verbal
Whats in it for you?
Joining our team means becoming part of a vibrant and innovative community dedicated to changing hearing for good. At Triton Hearing we believe in fostering an environment that nurtures both personal and professional growth.
- Competitive salary package + bonus
- Substantial Parental Leave Package & Paid Partners Leave
- Generous Wellbeing Allowance
- Long-Service Recognition
- Triton Perks – exclusive discounts to over 80 retailers and service providers
- We offer an extensive leave policy including 1 ‘You Day’ and Birthday leave
- Free Financial Advice Sessions
Join us at Triton Hearing as we redefine the possibilities of the hearing industry and leave an indelible mark on the lives of millions.
Give it a go! Apply now.