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Who we are

At Sonova, we envision a world where everyone can enjoy the delight of hearing. This vision inspires us and fuels our commitment to developing innovative solutions that improve hearing health and human connection - from personal audio devices and wireless communication systems to hearing aids and cochlear implants. We're dedicated to providing outstanding customer experiences through our global audiological care services, ensuring that everyone has the opportunity to engage fully with the world around them.

Guided by a culture of continuous improvement that fosters resilience and self-motivation, our team is united by a shared commitment to excellence and a deep sense of pride in our work, each of us playing a vital role in creating meaningful change, 

Here you’ll find a diverse range of opportunities that span both consumer and medical solutions and the freedom to shape your career while making an impact on the lives of others. Join us in our mission to create a more connected world, where every voice is heard and every story matters.

Singapore, Singapore

Project Manager AI Delivery

The Project Manager AI Delivery is accountable for planning and delivering AI-enabled projects across the B2C Digital Experience portfolio, spanning both the web and app. Working across streams, this role takes AI initiatives from scoping through to delivery, coordinating the cross-functional teams, external vendors, and technical partners required to execute against scope, timeline, and budget.

In this role, you will be in charge of:

  • Own end-to-end delivery of AI projects: defining scope, milestones, resourcing needs, and success criteria
  • Translate business and product requirements into structured project plans that technical and vendor teams can execute against
  • Build and maintain delivery plans, tracking progress, dependencies, risks, and budget against agreed targets
  • Ensure consistency of delivery approach and documentation regardless of which stream a project is running in
  • Apply standard project governance practices consistently across all assigned projects
  • Act as the link between the product owners and technical/ engineering resources for AI-related work
  • Manage relationships with external AI vendors and technology partners engaged on specific projects, including timelines, deliverables, and quality of output
  • Coordinate with the product owners on vendor governance and commercial terms where projects involve procurement
  • When AI projects touch app functionalities setting under EU MDR, FDA and other reglated bodies, this role will coordinate with the internal teams to ensure the associated change-control and documentation requirements are met
  • Maintain project documentation to a standard suitable for audit and stakeholder review
  • Prepare clear, concise updates for leadership and steering forums and act as the primary point of contact for stakeholders on the status of AI initiatives in digital

Your background:

  • Bachelor's degree in a relevant field e.g Computer Science, Engineering, or related discipline
  • 5+ years of project management experience delivering technology or digital projects; demonstrated experience coordinating cross-functional teams and external vendors
  • Strong stakeholder management skills, with the ability to build trust across diverse markets and cultures.
  • Comfortable with AI project-specific risks (data quality/availability dependencies, model validation and testing cycles, human-in-the-loop review requirements) and building these into delivery plans
  • Comfortable working in project management or collaboration tools (Jira, Confluence, or equivalent)
  • Familiarity with CRM and tracking tools
  • Working knowledge of AI/ML concepts and terminology sufficient to hold vendors accountable on technical claims
  • Ability to manage budget, timeline, and scope simultaneously across multiple projects
  • Deep understanding of product development cycles
  • Exposure to responsible AI or AI governance practices

How we work:

At Sonova, we prioritize the well-being of our employees and foster an inclusive environment that promotes engagement and collaboration. Our team-customized hybrid work model empowers teams to balance individual needs with business goals, offering flexibility and individualized time management. We recognize the importance of life outside of work and strive to create a supportive and motivating workplace where innovation thrives.

Sonova is an equal opportunity employer.

We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.

Recruitment Fraud Warning

We have become aware of fraudulent recruitment activities in which individuals falsely claim to represent Sonova or recruitment agencies acting on our behalf. These individuals may contact potential candidates by email, messaging services or other channels and may offer employment opportunities or recruitment-related services, such as CV preparation or review, in exchange for payment.

Sonova will never ask candidates to pay fees or make payments as part of our recruitment process. We also do not require candidates to purchase recruitment, CV preparation, training or similar services as a condition of applying for or obtaining employment with us.

Please exercise caution if you receive an unsolicited communication claiming to relate to a vacancy at Sonova, particularly if it requests payment, financial information or other sensitive personal information.

If you are uncertain whether a recruitment communication is genuine, please verify the vacancy through our official careers page or contact us through the contact details published on our website.

Sonova accepts no responsibility for fraudulent communications or transactions made by individuals or organisations falsely claiming to represent us.
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