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Who we are

At Sonova, we envision a world where everyone can enjoy the delight of hearing. This vision inspires us and fuels our commitment to developing innovative solutions that improve hearing health and human connection - from personal audio devices and wireless communication systems to hearing aids and cochlear implants. We're dedicated to providing outstanding customer experiences through our global audiological care services, ensuring that everyone has the opportunity to engage fully with the world around them.

Guided by a culture of continuous improvement that fosters resilience and self-motivation, our team is united by a shared commitment to excellence and a deep sense of pride in our work, each of us playing a vital role in creating meaningful change, 

Here you’ll find a diverse range of opportunities that span both consumer and medical solutions and the freedom to shape your career while making an impact on the lives of others. Join us in our mission to create a more connected world, where every voice is heard and every story matters.

Tullamore, Ireland

Order Entry Adminstrator

Fixed Term - 3 Months

 

Hours per week - 20 Hours (Mon, Tue, Wed Thur - 10am - 2pm)

 

Are you detail-oriented, organised, and passionate about delivering excellent customer service? Join our European Order Entry team and play a key role in supporting our Irish customers by ensuring orders are processed accurately and efficiently.

 

In this varied role, you'll handle everything from entering new customer orders and processing repairs, remakes, and credits, to managing incoming deliveries and supporting customer queries. You'll work closely with customer service, technical teams, and logistics partners to ensure a smooth customer journey from order to delivery.

 

What you'll be doing:

 

Processing customer orders, repairs, remakes, and credits using SAP, reviewing product specifications, paperwork, and customer documentation. Monitoring order progress and resolving queries, handling incoming mail and deliveries, supporting stock accuracy and product reprocessing activities, building strong relationships with internal teams and external customers.

 

What we're looking for:

 

Excellent attention to detail and accuracy, strong organisational and administrative skills, a customer-focused approach, confidence working with systems and managing multiple priorities. A proactive team player who enjoys problem-solving, If you're looking for a role where accuracy, teamwork, and customer service are valued every day, we'd love to hear from you. Join us and help make a difference to our customers' experience.

Sonova is an equal opportunity employer.

We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.

Recruitment Fraud Warning

We have become aware of fraudulent recruitment activities in which individuals falsely claim to represent Sonova or recruitment agencies acting on our behalf. These individuals may contact potential candidates by email, messaging services or other channels and may offer employment opportunities or recruitment-related services, such as CV preparation or review, in exchange for payment.

Sonova will never ask candidates to pay fees or make payments as part of our recruitment process. We also do not require candidates to purchase recruitment, CV preparation, training or similar services as a condition of applying for or obtaining employment with us.

Please exercise caution if you receive an unsolicited communication claiming to relate to a vacancy at Sonova, particularly if it requests payment, financial information or other sensitive personal information.

If you are uncertain whether a recruitment communication is genuine, please verify the vacancy through our official careers page or contact us through the contact details published on our website.

Sonova accepts no responsibility for fraudulent communications or transactions made by individuals or organisations falsely claiming to represent us.
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