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Who we are

At Sonova, we envision a world where everyone can enjoy the delight of hearing. This vision inspires us and fuels our commitment to developing innovative solutions that improve hearing health and human connection - from personal audio devices and wireless communication systems to hearing aids and cochlear implants. We're dedicated to providing outstanding customer experiences through our global audiological care services, ensuring that everyone has the opportunity to engage fully with the world around them.

Guided by a culture of continuous improvement that fosters resilience and self-motivation, our team is united by a shared commitment to excellence and a deep sense of pride in our work, each of us playing a vital role in creating meaningful change, 

Here you’ll find a diverse range of opportunities that span both consumer and medical solutions and the freedom to shape your career while making an impact on the lives of others. Join us in our mission to create a more connected world, where every voice is heard and every story matters.

Haifa, Israel

Director of Retail

Director of Retail – Steiner Hearing Care

Sonova Israel is seeking a dynamic business leader to head the Steiner Hearing Care retail, Israel's leading chain of clinic's specializing in hearing rehabilitation.

This is an excellent opportunity to join the leadership team of Sonova Israel and lead a nationwide retail operation, drive business growth, develop managers, and foster excellence in customer service, professional standards, and business performance.

Key Responsibilities

  • Lead the nationwide chain of clinic's to achieve business performance and sales targets.
  • Manage Regional Managers while leading and developing the retail's management team.
  • Develop annual business plans, objectives, and Key Performance Indicators (KPIs).
  • Analyze business data, identify trends, and drive initiatives to improve performance.
  • Lead organizational change initiatives, implement policies, and optimize operational processes.
  • Ensure operational, professional, and service excellence across all retail locations.
  • Lead strategic, cross-functional projects.

Qualifications

  • 3–4 years of experience managing a nationwide retail network. Experience in the medical device industry and/or a service-oriented environment is a strong advantage.
  • Proven experience managing managers and leading large teams.
  • Experience managing budgets, business plans, and performance metrics.
  • Strong analytical skills with the ability to make data-driven business decisions.
  • Demonstrated success in leading organizational change initiatives.
  • Relevant academic degree (bachelor's degree minimum).
  • High level of English proficiency.
  • The role requires extensive travel throughout Israel and frequent presence at the company's headquarters in Haifa.

To apply please send your CV to: jobsil@sonova.com

Sonova is an equal opportunity employer.

We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.
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