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Who we are

At Sonova, we envision a world where everyone can enjoy the delight of hearing. This vision inspires us and fuels our commitment to developing innovative solutions that improve hearing health and human connection - from personal audio devices and wireless communication systems to hearing aids and cochlear implants. We're dedicated to providing outstanding customer experiences through our global audiological care services, ensuring that everyone has the opportunity to engage fully with the world around them.

Guided by a culture of continuous improvement that fosters resilience and self-motivation, our team is united by a shared commitment to excellence and a deep sense of pride in our work, each of us playing a vital role in creating meaningful change, 

Here you’ll find a diverse range of opportunities that span both consumer and medical solutions and the freedom to shape your career while making an impact on the lives of others. Join us in our mission to create a more connected world, where every voice is heard and every story matters.

Staefa, Switzerland

Product Manager - Hearing Aids

165745

Purpose of the Job

The Product Manager ensures Phonak has a highly appealing, commercially successful, and operationally executable product offering for the assigned product scope. The role manages the product workstream across the full lifecycle, contributes to the product launches within the responsible category, and ensures strong cross-functional execution from concept to post-launch optimization.

 

Tasks & Responsibilities

  • Develop the 4Ps for assigned products across concepts, launch preparation, in-market management, and lifecycle support.
  • Lead product definition, product vision, use-case refinement, feature prioritization, and value proposition development in partnership with R&D, UX, and category leadership.
  • Contribute within launches and ensure timely delivery of successful value propositions across multiple product domains, accessories, and supporting deliverables.
  • Translate customer needs, unmet needs, technical trends, benchmarks, and competitor insights into product requirements and product improvements.
  • Trigger or support feasibility studies, market trials, field tests, and technology projects to improve product-market fit and launch quality.
  • Ensure regulatory and launch-readiness compliance of products, packaging, documentation, and other required deliverables.
  • Steer product KPIs including adoption, quality, market feedback, margin implications, and product performance, and recommend corrective actions.
  • Support lifecycle activities such as engineering changes, complexity reduction, phase-in and phase-out planning, and post-launch improvement initiatives.
  • Work closely with Audiological and Clinical Excellence team to deliver meaning clinical evidence

Key accountabilities

  • Commercial and customer success of assigned products.
  • Quality of product definition, proposition, launch readiness, and post-launch improvement actions.
  • Cross-functional execution across R&D, regulatory, quality, operations, MarCom, and regional teams.
  • Lifecycle performance, including product quality, change control support, and phase-in or phase-out execution.

 

Requirements

  • University degree in audiology, engineering, business, or a related discipline.
  • Strong experience in product management, launch management, or lifecycle management in medical, healthcare, or technical products.
  • Proven ability to lead cross-functional work, solve ambiguous problems, and deliver in a matrix organization.
  • 4 - 6 years’ experience in global Product Management with focus on product development
  • Experience in healthcare or medical industry is an asset
  • Running complex projects on global scale
  • Focusing on customer experience to define valuable hardware and accessories
  • Combination of strong technical background and business acumen
  • Able to manage different stakeholder expectations
  • Visionary
  • Strong cross-functional leadership and management skills
  • Highly self-motivated and disciplined
  • Creative and imaginative, able to think outside the box

Sonova is an equal opportunity employer

We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.

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